ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.56/5
Chance of future purchase:
4.61/5
Shipping & packaging:
4.63/5
Customer service:
4.42/5
Return/Replacement policy:
4.32/5

Verified
5/5

2022-10-17

Customer Service

"I am totally satisfied. I would recommend your company as a 5 star , the service was absoustley exceptional!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2022-10-17

Reliable and responsive

"I had a great and an easy experience with them.
"

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Pricing of products and services

Verified
5/5

2022-10-17

Journey

"The experience was really good from the beginning to the end. Everything was explained and it happen just like it was explained. The payment process was faster than expected. I would do business again and recommend this company to family and friends."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2022-10-16

Great Service!

"SellYourMac was great! They gave me the most value for my 8 year old Mac and were very communicative in the process."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2022-10-16

Amazing customer service

"The SYM team was absolutely amazing—I had an issue and they went above and beyond and really helped me. I would recommend SYM in a heartbeat!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2022-10-16

Sold My 10 Year Old Macbook Pro

"I had a 10 year old Macbook Pro Unibody whom I'd nurtured through the years. It finally came time for me to upgrade to a new model. After all those years of service I didn't just want to throw my faithful Macbook away. I was only too happy to find that SellYourMac would buy it for the best price I could in comparison to all the other sites. Once I logged my machine into the their system and got my offer the process from that point forth was seamless. In about a week and a half I had the money I was promised paid to me via Paypal. It was a top notch experience and much better to have old faithful recycled or refurbished than to be thrown away, and I got a little money to boot."

Detailed Review Benchmark + -
Overall product shipping and delivery process

Verified
5/5

2022-10-15

Reliable fast and excellent service

"I sold my MacBook pro 14”. Throughout the process, they communicated what was happening and I received the exact quoted amount. Thank you"

Detailed Review Benchmark + -
Likelihood of customers making future purchases

Verified
5/5

2022-10-14

Excellent

"Very clear and quick service. They were helpful throughout the process and it was so easy. I'm so glad I used this service!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
5/5

2022-10-14

Simple to set up and quick payment

"Loved it. Instructions couldn't have been easier online. Free shipping back was simple too. Only suggestion would be to provide a free box for shipping as that was the toughest thing for me to find. Otherwise, perfect process and would definitely use SellYourMac again!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2022-10-04

Excellent speed and service. Amazing price!

"Excellent speed and service. Amazing price!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2022-10-03

Easy to work with!

"Great experience and quick turnaround. They paid the exact quote amount I was given."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2022-10-01

No hassle!! Fair price

"I have been selling my Apple products ( to basically upgrade) to SellYourMac and never had an issue, prompt payment, fair prices, more importantly, no hassle, no hidden fees, no scammers."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
4/5

2022-09-29

Overall very good

"Happy with my experience. Some initial difficulty with website in final selling stage, but phone assistance righted this. "


Verified
5/5

2022-09-29

Quick and easy!

"Selling my MacBook was very easy and it only took a week to receive payment. "


Verified
3/5

2022-09-29

Not great

"The price I was offered was acceptable but the process took longer than was originally stated. "

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service