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Product & services pricing
4.65/5
Chance of future purchase:
4.77/5
Shipping & packaging:
4.81/5
Customer service:
4.62/5
Return/Replacement policy:
4.50/5

Verified
5/5

2022-05-05

Great service

"Great service and very quick. Will do this again."

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Verified
5/5

2022-05-05

The best price for my old iMac

"I just sold my 2012 27" iMac to SYM and could not be happier with my decision. Not only did I get the best price but the whole process was great to boot. I got my quote in a timely manner and after sending it to SYM via Fedex, I got an email as soon as it was shipped. I was then able to follow the shipment. I was informed just hours after it was received. I received my money via PayPal within 2 business days after it was received and checked over. We wiped the iMac before sending it in, but it would have been done anyway. Thanks for protecting your customers information and security. The company is fantastic at communicating with the customer. The customer never has to worry about the whole process. I did make a box for the return, but they would have sent me one or I could have had one made at the shipping store. This is not the first item that I sold to SYM and I will not hesitate to use them again. When the time comes to for my husband to upgrade to a newer Mac I will be coming back to SYM.

Thanks for the great service.

"

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Verified
5/5

2022-05-05

So easy

"Transitioning to a new computer is stressful - at least this part was easy!"

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Verified
5/5

2022-05-02

Easy to get a quote and shipping label.

"I visited the site and filled out the information on the computer I was selling. I got a quote and a shipping label, shipping the computer and several days later, got my money. Easy!"

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Verified
5/5

2022-05-02

A great experience

"I got a fair price for my Mac and the process went just as described. I will gladly recommend SYM to anyone selling their computer."

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Verified
5/5

2022-05-01

Easy, fair prices

"I’ve used other companies to sell unwanted Apple products, but their processes and prices were not worth the trouble. This was a good experience."

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Verified
5/5

2022-05-01

Great Service

"Great Service, Fast turn around time! Paid exactly what was quoted."

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Verified
5/5

2022-04-29

Perfect Business for Unloading your Used Mac Computer Equipment

"I have used SYM for many years for many transactions. Each one has been perfect, with easy communication and the best prices for your used/unwanted Mac computer equipment. You cannot go wrong!"

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Verified
5/5

2022-04-29

Great experience

"For my first time using this service, I was extremely surprised and delighted by the overall experience. From clear instructions and explanations to confirmations and information along the way, everything went as they said it would and was handled nicely. They set an expectation and they lived up to it completely. This is how it should be and it sure is nice when it is!"

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Verified
5/5

2022-04-29

Very easy to sell your mac

"Process of sending in my Mac was easy and I received a check in about a week after they received it. "


Verified
5/5

2022-04-21

Great and quick customer service!

"Great and quick customer service!"

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Verified
5/5

2022-04-18

Seemless Experience!

"Was looking to sell my relatively new M1 MacBook Pro since I was given an upgraded one for work and wanted to avoid the scams of sites like Craigslist. I came across SellYourMac and thought it seemed too good to be true. But it indeed was as straightforward as they said it would be! I simply provided the Mac's info, received a shipping label, boxed it up, and received updates before being sent the money! I'm incredibly happy with the smooth service. Great job SellYourMac!"

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Verified
5/5

2022-04-18

Fantastic service

"Fast turnaround - the whole process literally took only a week or so. Very reliable and trustworthy. "

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Verified
5/5

2022-04-18

Straight forward

"I was able to get my Mac off with easy experience, and straight to the point. The quote I got was followed up accurately, and I got paid quickly."

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Verified
5/5

2022-04-16

I love SYM.com

"This was the fourth time I have used you guys and it is always a hassle free and excellent experience! Can’t recommend you enough! "