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Product & services pricing
4.64/5
Chance of future purchase:
4.77/5
Shipping & packaging:
4.81/5
Customer service:
4.61/5
Return/Replacement policy:
4.50/5

Verified
5/5

2021-05-15

Excellent experience!

"Fast and easy. Will definitely use again. "

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Verified
5/5

2021-05-15

All OK

"No problems whatsoever. Payment was prompt."

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Verified
5/5

2021-05-15

got exactly what i was quoted for!

"great and quick service, easy shipping! very trustworthy, would recommend to my friends if they ever need to sell their macbooks and get some real cash for it! "

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Verified
5/5

2021-05-15

Can’t say enough good things

"SYM was great to work with. So professional, true to their word, and kept you updated every step along the way. Would highly recommend and will definitely use their services again"

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Verified
5/5

2021-05-14

Excellent

"Worked with Benji a great asset to your company. I would use your company again in a heartbeat. "

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Verified
5/5

2021-05-14

Helpful in selling I phonex

"Team was very patient in helping me clear all important information from my phones. Called back and answered all questions"

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Verified
5/5

2021-05-12

Great

"Great experience. Fast, easy. "


Verified
5/5

2021-05-10

Easy and simple

"My son set this up for me. Great communication with the company to me. If I had known how easy it was I’d have done it a year ago!"

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Verified
5/5

2021-05-10

Sold 2011 iMac

"Had a 2011 iMac sitting around collecting dust. Was a beautiful monitor, but the computer was worn out. I started a quote, then cleaned the mac myself and sent it off to SYM. They let me know when they received it, when they cleaned it, and then the payment for the machine appeared promptly in my PayPal account. So much better than just recycling it, or letting it sit around to stub toes and eventually be accidentally damaged. Will definitely use SYM for all my old Apple products."

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Verified
5/5

2021-05-10

Straightforward process, received quoted value for my product

"Looked into a different Apple product buyback/resell merchant since Apple's own vendor, Phobio, doesn't have great reviews and got that unsavory write up in The Verge. SYM had great reviews, so I gave them a shot. I got a fair quote for my used macbook air. Shipped it out to them and in about ~1.5weeks, including ship time, I received payment equal to my quote. Can't say I would've been as confident if I'd gone with Phobio. Thanks SYM. "

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Verified
5/5

2021-05-10

Great and trustworthy

"Service was fantastic. Even when things hit a snag I got a "real person" to explain the issue and coordinate on a solution. "


Verified
5/5

2021-05-10

Easy process, quick payment

"This is way better than trading in a Mac with Apple. The process was easy, and payment was quick, even with opting for a paper check."

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Verified
5/5

2021-05-10

Always a great experience!

"What can one say? They do what they say they’ll do. I’ve had numerous experiences with SYM and they’ve been positive. Good price, easy shipment, quick payment. If there’s ever a problem with the actual device condition, the drop in price is fair, not a deal killer. My last sell back was a desktop iMac that I listed as perfect. They agreed and made good on the payment. Always fair. Quick. Easy.
"

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Verified
5/5

2021-05-10

Simply the best!

"I trade in 3 of my Mac products and everything is so simple and fast. I will recommend you and I am so glad I had business with you!!!"

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Verified
5/5

2021-05-08

Great experience

"Using SellYourMac was quick, easy and hassle free. Every step was documented and I never felt disconnected from the process even though it was all done via the web and fed ex. All around a good experiencez"

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