ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.51/5
Chance of future purchase:
4.55/5
Shipping & packaging:
4.57/5
Customer service:
4.33/5
Return/Replacement policy:
4.29/5

Verified
5/5

2021-03-27

Great experience!

"Very happy with my selling experience. When I called with questions, customer service was friendly and helpful. I received the expected price from my quote and the money came quickly. Great experience!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2021-03-27

A TRUSTED way to sell your Mac devices!

"I recently purchased a new MacBook Pro and was really impressed with the ease in which Apple made it to evaluate the value of my old MacBook Pro (7 years old!) and to begin a trade-in process. So I went ahead and sent off the details to get a trade-in started. Like everything I do regarding any purchase I began to investigate Phobio. What you will find with a Phobio investigation are MULTIPLE, and I mean multiple, shared opinions about how bad their "bait-and-switch" tactics are. In reading these I began to explore other options. SellYourMac kept popping up with great review after great review, almost in a complete 180 degree and opposite direction as that of Apple's endorsed Phobio. It was staggering how different the review landscape was. Based on this I decided to forgo any further action with Phobio. It is very important that I announce that I never used Phobio so I can't confirm or deny any of the poor reviews. What I can report on was the leap of faith that I took with SellYourMac - what a fantastic experience!!!! You enter in all the info you have for your Mac and the email correspondence begins promptly. The emails are very accurate with directions on what to do with each step of preparing your Mac prior to shipment, and exactly how to ship it. Once you ship your Mac, they will send you emails regarding all the tracking info and that they are expecting it. Once received they fire off an announcement to your inbox and a timeline for a review and decision. The review, decision, and payment for my MacBook Pro and old iMac were exactly spot on to what was originally quoted to me in the beginning. The next day I had payments into my PayPal account. It was literally that easy to get cash back out of my old Mac products. Insanely easy and more importantly - insanely ACCURATE and TRUSTWORTHY. And let me tell you clearly, I am a VERY tough critic. In the future I will not hesitate for a second to use SellYourMac again. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2021-03-26

Great service & communication, highly recommend!

"SellYourMac purchased my water-damaged MacBook Air at a fair price. Communication was great, payment was quick. Highly recommend!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2021-03-26

First time user

"This is my first time using this company. I will use it again when the opportunity arises "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2021-03-26

Thank you!

"Grateful for this site in helping me get my old computer out of my house and making me feel fairly compensated - and it was all so easy! Thank you :) "


Verified
5/5

2021-03-26

Super Simple Way of Selling Old Devices

"This was such an easy and efficient way of selling back my old iMac. You punch in your serial number, they quote you a price, give you a shipping label, you ship it, and then your check once they've verified the device is still functioning properly. Highly recommend."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2021-03-26

Quick, easy and fair

"Getting a quote on the website was easy. Prepaid shipping label made sending my iMac in very easy. Two days after my computer was received I was paid exactly what my original quote was in my PayPal account. I couldn’t be more satisfied."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2021-03-26

I never thought I’d get this much

"I was so happy to see how much I was offered for my old MacBook. Very friendly service from the staff who were happy to confirm my data had been successfully wiped. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2021-03-23

Great and Easy Experience!

"I wasn't sure if they'd take the Mac, but did so, and I was paid within a week I believe. Great experience."


Verified
5/5

2021-03-23

great and reasonable offer

"fair and simple process. headache free
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2021-03-22

Back to a PC

"Good experience all around and quick. Tired of a slow iMac with the rainbow circle of death. Went back to a lightning quick PC and wanted to sell the iMac. Thank you!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2021-03-22

Super Eazy

"The whole process was super easy and they paid more than I was expecting"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2021-03-22

"Great customer service. Will definitely use again.
"

Detailed Review Benchmark + -
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2021-03-22

Couldn’t have been easier!

"Very organized and timely response "

Detailed Review Benchmark + -
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2021-03-22

A reliable place to trade your apple products

"I was a little concern at first when I decided to trade here. In the past I always traded at Apple’s certified store. I was pleased to get progress emails along the way and the trade in amount was received within reasonable time frame. I just hope that Fedex packaging fees can be at least partially covered."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process