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Product & services pricing
4.64/5
Chance of future purchase:
4.77/5
Shipping & packaging:
4.81/5
Customer service:
4.61/5
Return/Replacement policy:
4.50/5

Verified
5/5

2021-03-07

A great service

"Have used Sell Your Mac twice now and it's been a pleasure using it both times. It's quick and easy and gets you way more money than Apple or Best Buy would give you."


Verified
5/5

2021-03-07

payment as promised

"smooth process, timely feedback, payment as promised"


Verified
5/5

2020-08-31

They communicate well every step of the way

"From "ok here's your quote" to "here's your packing slip" and "we received it" to "we wiped your device" and "here's your payment", every interaction has been really well handled. When I had a question it was answered promptly by a human and not a bot. It was really quite a good experience!"

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Verified
5/5

2021-03-07

Exactly What I Needed

"The process was quick and easy, and they paid the exact amount quoted (I was sure to describe my item as accurately as possible). "

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Verified
5/5

2021-03-07

Nice simple service

"I got a quote, it was okay, I mailed the mac back and they gave me the money. Seems cool."

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Verified
5/5

2021-03-06

Great experience!

"This reseller was solid, great customer service, and the process was so easy and straightforward! I will definitely use SellYourMac again!"

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Verified
5/5

2021-03-06

These guys are awesome!

"Sold two separate Macs that we had retired at my home to these guys. It was a flawless, seamless transaction. They are true to their word , they are timely, and they communicate well. Wouldn’t hesitate to use them again. "

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Verified
3/5

2021-03-05

Okay price, slow updates

"MacBooks are priced well under their value (they resell them for a couple hundred more than they pay out) but I didn't feel like meeting up with randoms during covid. The price boost after two weeks is dumb, just give people the full value you know it's worth. Took around a week for my laptop to be processed, which was quick but I didn't receive any updates on one of my laptops for more than a few days. "

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Verified
5/5

2021-03-05

Wow

"Timely and helpful . So pleased with this experience!"

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Verified
5/5

2021-03-05

Couldn't be smoother

"The process was really outstanding. I got a quote immediately and then received a shipping label right away. Communication was very good every step along the way - they notified me when they received it, when the inspection was complete, and when they sent the quoted amount via PayPal.

The one concern I had turned out to be unfounded - I got a quote based on the highest condition rating, because the device was in pristine condition (it was a Mac mini that never moved) and some companies would probably put a literal microscope up to it and ding it for something extremely trivial, but SellYourMac didn't do that. They gave it an honest assessment and compensated me accordingly.
"

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Verified
2/5

2021-03-05

No payment

"I was told I’d have my money in my PayPal account in 1 business day. After 3 business days I still have not received my money. Sent email. Still no response. Just an email asking me to review their services. Well here it is "

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Verified
4/5

2021-03-05

Excellent Service

"Very speedy in the transaction. Great updates on processing order. Payment to Paypal was perfect. Price was average, but considering the ease of transaction, I'd use this again."

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Verified
5/5

2021-03-05

These guys are good...really good. Best channel to sell and buy Macs.

"I have sold 3 devices through SYM. The process online is very fast and the messaging from SYM is timely every step of the way. Your device wont get lost in the ether of the web. Any inquiries I may have had on some devices with the shipping challenges of Covid were always promptly and professionally answered. I have never bought a used device from them, but know people that have and the quality is exceptional, guaranteed, and priced well. There really isn't any reason to go anywhere else to sell your mac when it comes time to upgrade. Payment through Paypal is nice - give them your user name and BOOM - the money is in your account pronto..."

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Verified
5/5

2021-03-05

Mac pro sale

"Very straight forward and good communication!"

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Verified
5/5

2021-03-01

Super easy

"Didn't have to pay shipping and got more for my laptop than any other place. Would definitely recommend. Payment was also pretty quick."

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