ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.51/5
Chance of future purchase:
4.55/5
Shipping & packaging:
4.57/5
Customer service:
4.33/5
Return/Replacement policy:
4.29/5

Verified
5/5

2021-03-08

Quality experience

"SellYourMac gave me a quote, sent the shipping label, apprised me at each stage: arrival, check-in, verify the equipment, and finally, that a check for the amount they quoted would be issued. The transaction was timely and they fulfilled everything they said they would."


Verified
5/5

2021-03-08

Easy processing

"Smooth, straightforward process. Good communication by SYM."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2021-03-08

Fair and Easy Process

"Very straightforward process and easy to complete for me. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2021-03-08

Great service

"Quick and easily obtained competitive quote. Good communication throughout process. Timely evaluation, confirmation and payment. Hassle free transaction."


Verified
5/5

2021-03-08

The Only Ones I Trust

"I’ve used SellMyMac for mostly all of my devices and they pay on time and with the appraised amount. I wouldn’t use anyone else."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2021-03-07

Fast, friendly, convenient

"I was able to send my hardware with no trouble, and received prompt payment at a fair price. Recommended."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2021-03-07

Good experience with SellYourMac's entire process.

"Excellent service with expedited timing."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2021-03-07

Great transaction in all ways!

"I had an excellent experience with this company. They provided me with the highest quote of the many services that I looked at. And just a few days after sending them my laptop I got an email saying that the money had been transferred to my PayPal account. And by the way, I had originally tried to trade in my laptop through Apple when purchasing a new one. They provided a good estimate, (though lower than SellYourMac), but then tried to lowball it by a lot for no good reason once they received the device. I called Apple to complain but they said that is was their third party partner and there was nothing they could do. I wish I had just used SellYourMac from the beginning."

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2021-03-07

Excellent Service

"SellYourMac gave me a fair price for my computer. They will keep you informed about the progress and the money was transferred right away. I’m very satisfied with the service. "


Verified
5/5

2021-03-07

Great fast service

"Everything went very smoothly, from entering information about my MacBook, to getting the estimate, printing the shipping label and instructions, getting timely notification that it was on its way, received, and the final price. The final price matched the estimate and I am very pleased. The check arrived sooner than predicted also. SYM restored my confidence in this type of business."


Verified
5/5

2021-03-07

Excellent Service

"I researched possible places to take and resell my five-year old Mac Mini. I wasn't expecting a high return on a relatively old computer, but SYM gave the best quote, and then fulfilled its offer to every detail. They provided excellent packaging/mailing instructions, a shipping label for free mailing, secure wipe and quality inspections, and the full payment arrived sooner than expected. I felt confident after entrusting my computer to them with the updates as each step was completed. This first-time experience confirmed their "hassle-free" customer service. I would not hesitate to recommend them."


Verified
5/5

2021-03-07

A great service

"Have used Sell Your Mac twice now and it's been a pleasure using it both times. It's quick and easy and gets you way more money than Apple or Best Buy would give you."


Verified
5/5

2021-03-07

payment as promised

"smooth process, timely feedback, payment as promised"


Verified
5/5

2020-08-31

They communicate well every step of the way

"From "ok here's your quote" to "here's your packing slip" and "we received it" to "we wiped your device" and "here's your payment", every interaction has been really well handled. When I had a question it was answered promptly by a human and not a bot. It was really quite a good experience!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2021-03-07

Exactly What I Needed

"The process was quick and easy, and they paid the exact amount quoted (I was sure to describe my item as accurately as possible). "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process