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textbookhead

4 reviews
1.00 / 5


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Product & services pricing
2.50/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.63/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5
Verified
1/5

2016-04-20

Let the buyer or renter beware!

"Ordered book and actually got the correct one unlike other people. The class as cancelled and that's when the problems started. Their so-called money-back guarantee is bogus. I never got my refund."

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Verified
1/5

2015-11-05

"Fraud Fraud Fraud!!!!!!!!!!!!!!! We never got our book was charged never got even a tracking # they seldom respond to emails or when they do they say to give them a tracking number or return the book. I let them know several times that we never received the book or a tracking # now they just ignore my text. Don't throw your money away by ordering from textbookhead "

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Verified
1/5

2015-09-23

"Bought a book for a class 20 days ago, never received it, opened a claim in Paypal, after one response, i escalated the claim and they stopped responding all together.

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Verified
1/5

2015-02-24

"DO NOT ORDER FROM THIS COMPANY. They are not legitimate. 1) I ordered a rental book from them and they sent me an old edition NOT the edition I ordered. It is a very heavy book. 2) They will not pay return shipping for the book that they sent me in error 3) I found out that they bought the book from a third party on Amazon.com and then shipped the book to me as a "gift." 4) They then sent me an Amazon return shipping label and asked ME to pay for their return to Amazon's third party 5) They say they "specialize in old versions of books." BS. The simple fact is I ordered the book they had pictured on their website. They shopped around for ANY version of the book I ordered, then shipped it to me hoping I wouldn't return it. I could have found a cheap old version of the book myself on Amazon. I didn't need to go through them.....Stay away. Stay VERY FAR away."

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