"When it comes to service and customer support, the thrunite store is really one of a kind. They shipped my flashlight right in time, but there was some trouble with Honkong Post Service, so it stayed at the airport for 3 weeks or so, something not too nice, but definately not the fault of the thrunite staff!
They kept in contact with me for all the time and informed me about everything. They even sent another light! You have to keep in mind, that I purchased a item of 5$ value, so the service is really outstanding!"
"This store is a SCAM! I purchased a flashlight June 1st, 2012. I heard nothing since, looked at my account a few days ago and they said it was delivered June 26th. Complete lie, nothing was delivered let alone shipped. Avoid at all costs! Contacted their support and no response."
"I bought a firefly-mode LED flashlight from them in a special deal. They were quite decent about keeping people up to date on the shipping schedule after the company was overloaded by an unexpectedly large response. The flashlight itself arrived in perfect shape, and I like it a lot. These fellows seem anxious to start off on the right foot."
"Was great dealing with ThruNite's website and checkout process. Easy. Customer Support is very much existent and responds in a quick timeframe. The flashlight received was of top notch quality and very bright! Very satisfied with the purchase. I look forward to dealing with ThruNite again."
"Very impressed with my Thrunite-Store order especially since it was part of a big promotion. Very prompt reply from Sabrina when I emailed asking for tracking information. Would definitely recommend doing business with!"
"Great store! If you are looking for Thrunite, this is the place to go. I was able to participate in their grand opening sale and received my item reasonably. Perfect light! Do not hesitate! They are extremely prompt in replying to CS questions and are active on CPF."
"Great service and great deals. Fast shipping to boot. "
"Thrunite made a promotion for a great light, the Thrunite Ti.
At this price, a huge load of people ordered and still Thrunite managed to send thousands of packets within a week. Arrived after the usual shipping time when ordering from China, complete in retail packaging and without any damage. I'm impressed!"