"I suspect most people who post reviews are the unhappy customers, so the overall rating seems low.
I ordered a phone at the end of February. The company advised me a week later that it was out of stock and would be shipped in about a week. It was indeed shipped a week later, and got here in late March.
The phone (an OUKITEL) was well packaged, undamaged, and worked fine.
I will buy from TinyDeal again, and rate them somewhere between 3 stars (Somewhat Satisfied) and 4 stars (Very Good)"
"Tutto perfetto è arrivato con qualche giorno di anticipo "
"Bought a phone, arrives DOA (Dead on Arrival) sent mails, videos, descriptions about the issue. Multiple representatives answering with different approach and no solution, so I went for a refund.
The problem is sendind back the item to china. Italian normal postage service, as requested by TinyDeal contract does not allow the expedition of L-Ion batteries. Couriers ask for an higher price than the item value and are not allowed by TinyDeal T&C.
Guess it! No viable solution, no local support, just something like 'take someone to repair, we will share costs'.
Share? Repair? I've bought an item and paid far before reciving. I expect a new and packaged item not something to go somewhere to repair.
Definetly a site where you have to pay attention to support and follow-up. Morover, I suspect they are aware of new IATA regulation about Li-Ion batteries and hence they know tha sending back an item via a special expedition will cost you times the price of your item.
Unprofessional people."
"very good product, long life battery - about one week, huge functions
Better payment card security could be - no paypall"
"would Rate you better when last order arrives as well!?"
"Bought this phone from Tiny Deal and was received quickly via DHL in 3/4 days from Hong Kong. The phone is working great and very happy with the purchase."
"Les prix sont au top, c'est vraiment les prix les plus bas, en plus la livraison est gratuite, mais vraiment, j'ai même pas payé de frais Douane , franchement, bon, j'avoue que ça prend un peu de temps pour les colis mais bon c'est toujours en bon état quand je les reçois. Et avec en pus un petit mot disant que je suis un great buyer donc voila, moi je trouve tout super sur ce site :) "
"Tinydeal reliable, very fair webshop .
The delivery was quick , the packages always arrived in perfect condition .
I am satisfied customer."
"It is so greate when you order from EU no tax, Irecieve in 3 days. Realy greate phones and tablets for the price."
"All products I ordered their super work."
"я заказал товар, после этого со мной связался менеджер и предложил замену некоторым пунктам, товары которые мне предложили отличались только цветами, не сказав что нужно будет доплатить. я согласился, и только тогда мне сообщили что нужно будет доплатить не оправданную сумму. я не доволен отношением TinyDeal к своим клиентам, а в частности тем что я пошел на уступки магазину, а вместо адекватного отношения я получил плевок в свою сторону"
"Ok!!!!!!!!!!!!!!!!!!!!!!!!!"
"Sin ningún problema buena atención al cliente."
"Très bon ,j'ai tout reçu dans les délais
"
"did not receive item after 50 days after estimated shipping was 30 days. seller refused to refund or reship and just insisted i wait another 20 days.
edit: received full refund afterwards"