"Great customer service along decent prices compare to other dealerships. They prepared oders I believe accordingly. Over all great experience to purchase the parts at this dealership."
"I ordered a mirror assembly, store contacted me and said wrong part for your serial number, buy this part instead. I did, it came, but without a cover which has to be bought separately. They should have told me that when I ordered. Now I have to wait again! "
"Great price and service! Loved it! "
"I ordered a part online and apparently needed a VIN number for my order to be processed. No one CALLED me. (There is no option to add a VIN number when placing an order online and otherwise no way to know it’s needed for your order to be processed. You’ll just wait around for an email lost in the junk folder) An email was sent and forwarded to my junk box. So I checked my email everyday for a week and finally called. I was sent a part number and no further instruction. I emailed repeatedly and even called back and spoke to someone to no avail. Eventually I called the dealership in Dallas and they helped me to find the dealership that had the part I needed. I was very disregarded in Irving. I’ll never ever do business was with them. Unfortunate because they are the closest to me but my business wasn’t valued there and my part was $750. "
"Ordering was difficult but once the order was placed, customer service was great"
"This was my third purchase from this dealership. Each instance exceeded my expectations! I've purchased genuine Toyota parts at a fair price. They shipped the parts in a timely manner and I experience little down time with my vehicle. I search their website first for my parts!"
"Great site and experience overall "
"Very nice good thnaks i great"
"I ordered several parts, everything went good and I saved some money over retail "
"Le doy al personal la mayor calificacion por su atencion a mi persona y su calidad de servicio"
"it was great. i had several questions. i wanted to ensure it was the correct part. and each question was patiently answered. it was delivered. it was the correct part and it was a great price"
"Online sales was excellent and helpful"
"Cheapest, fastest, perfect"
"Expert guidance was given to confirm the right parts were ordered, and the shipment came in the next day."
"I live oreginal parts is worth each dollar "