"We are unable to rate them because, fortunately, we did not need to use the insurance. "
"Purchased the Travel Select without trip cancellation. I primarily wanted medical evacuation and repatriation coverage. I didn't have to use it so I can't comment on how well the company would respond if I filed a claim. As far as I am concerned you never know how good any insurance coverage is until you file a claim. "
"At age 86 and a frequent traveler, travel insurance is a must.
Travelex is easy to obtain and fairly priced.
I am grateful when I do not need to file a claim,.
That means all went well!"
"failed to reimburse me sent data timely and they could not locate it. Sent me email follow up asking where it went. It went exactly where I was told to send it all those documents and repeat sought data over and over again on multiple pages when three pages would of been more than sufficient to support the accuracy and truthfulness of the claim(s).
Bennett Cohen
****@****"
"During a recent trip out of the country to Argentina, I purchased the insurance to cover us in the event of an emergency. Although not needed, it was nice to know we had that protection!"
"Thankfully we had no use for the insurance and that is a good thing.However hard for us to rate the coverage that was not used.We will use the company again on further trips and again hope we do not have to use it."
"Many years satisfaction is high
Very professional,helpful and with good manners
I always feel very safety to travel with Travelex
Thank you Sincerely
Elizaveta Vigonskaia"
"I was told I had 30 days to cancel my coverage with full premium reimbursement - not 10 days."
"No problem in getting this insurance. They already have all the information needed from previous applications and the price is right!"
"the lady in the office was so helpful and kind. appreciate her concern.
thanks for the "personal service" still exist....."
"My husband travels for work and has always used Travelex. I purchased insurance when I traveled with him on a cruise. I didn't have to use the insurance, but it was nice to know that I had it if I needed it."
" Travelex is a great insurance. I have used them for every big trip I have taken for the last 5 years. I have had to file 2 claims in that time period and am pleased to say that each one was paid promptly with no hassles. There premiums are very reasonable. I will continue using Travelex in the future and will recommend them to family and friends."
"Had a medical claim; took care of fast no problems. Great!"
"On the way home from a wonderful European vacation with our children, we were informed that the final leg of our trip (the part from JFK to BNA), had been cancelled. We were rebooked on a flight in the morning. We began the search for a hotel in NY on a Saturday night! Finally found, what might have been the last hotel room in the vicinity, in Brooklyn! So we took the 45 min cab ride there, slept about 4.5 hours then hopped in a cab back. On our return to Nashville , we spoke to Travelex, mailed the required receipts to them, and received our check shortly after. They delivered exactly what they promised!! "
"I came down with an illness while over seas- I received a check for everything shortly after I got home in the mail.
Thank you Travelex Insurance!"