"Since I required trip cover to Antarctica, and being an Indian citizen residing in India, there were multiple queries. Happily, I received detailed and prompt answer to all my queries, before I bought the policy.
Mr Neil Halford , Customer Solutions Specialist patiently entertained a lot of e mails from me.
A big thanks to Neil."

"people very polite and accommodating, searching until I found what I wanted. "

"The Website is so user friendly. It makes the process so much easier."

"It is very important for me to have added peace of when traveling; Travelex still has annual flight only insurance; super convenient and catering to a select group of travelers. I had this one kind of insurance with them for years now."

"The policy purchase online is very easy to use."

"nothing to add at this time"

"I am only rating the purchasing process and it was very simple and worked well. Hopefully we won't have a reason to use it!"

"The process was quick and easy, I had my client's travel insurance policy within a few minutes."

"Application was quick an easy."

"Ordering the insurance via email was fine. However, some of the legal wording in the policy made me wonder whether my wife would be covered, because of a pre-existing condition. Your definition of "Sickness" was one of the passages that concerned me. Also the wording of the passage on "Emergency Medical Expense Benefits" and again in the "Medical Evacuation & Repatriation Benefits." Some of the medical issues my wife might have during our travel could be related to her COPD. So I had to call for help and your helpful agent explained that pre-existing conditions would NOT nullify the benefits. By the way, my wife's COPD is well under control."

"Eric was extremely helpful and answered my question immediately. Filled out forms for my client and was good to go! Very satisfied with over all experience!"

"Website is easy to maneuver"

"Very friendly and helpful. "

"cheaper than taking the insurance offerred by the travel company by approx 40%."

"web site was easy to use and the price was good. Hopefully, we will not have to use the insurance on our trip."