"Very bad experience - they sent me the wrong product (L.o.L. little sister instead of L.o.L Surprise) and then only offer to refund 70% (excluding shipping). The actual wrong product also turns out to be FAKE! Do not buy from this store, be warned!"
"I paid 14.99 for full size lol dolls. I recieved fake little sisters that retail for 6.99. The made off with 60$ for 3 little tiny plastic toy babies. People pay what they pay for lol for the quality. The paint the clothes the details... What i was sent , ha ive seen better in a toy vending machine. The paint on my dolls eyes is completely off. She has eyes on her cheek...wtf..their site has all positive reviews...so i know they are fake.worst experience ever...took 2 months for nothing."
"Ordered from trendly.com only to realize I shoulda read the reviews first. After I did I tried to cancel my order with no response several times. Screw them then. I had my bank reverse the charges. I still never received anything nor do I want it now since it's fake crap anyways. How do you say your in Las Vegas when your in china?? They need to shut that website down."
"I ordered some lol dolls for my granddaughter for Christmas on November 29, received in January around the 15th, but received the lol little sisters and I ordered and paid for the regular ones......after several back and forth the promised me a refund of 40%, I accepted and after not receiving anything I contacted them again and they said I had to remove claim, I did notified them and waited.... did not get anything so I contacted them again and said it was over 2 months and can no longer issue a refund! Quality of toy was bad not original ones, was the cheaper lol little sisters and jus bad service all the way around......Better off going with any other company, my worse experience buying online.....save your money. Not worth it!"
"My order was wrong two weeks late and the package was demaged don't order from here. Over priced too never never again I learned my lesson."
"I ordered 60$ worth of lol dolls. 14.99 is more expensive than in stores and im sure ill get fakes if they ever come. Its been weeks and no shipping . i ordered only because the site seemed to have positive reviews. Boy was i wrong. I shoukd have taken the extra time to research a bit more. This nonsense needs to be stopped. The fakes i do receive from china smell horrible and are a total joke. At least try when u make a fake. Put some effort into it!"
"My order took weeks longer than promised delivery date and when I finally received, it was not the brand I ordered. It was an inferior brand and when I queried they pretended not to understand. Finally after a month of emails back and forth they requested I mail the item back, at my expense. I believe they know they can get away without any consequence. "
" Shipping took too looking... they ignored my request to cancel.... they dont gave a phone number to contact a person."
"Never get my order of LOL Surprise box ordered on December 04. Imposible to contact them. They charge $79.00 to my credit card."
"Terrible knock-off LOL dolls sent. Misspellings on wrapper, parts that don’t belong, ugly disfigured dolls. Also took 48days to be delivered. I had given up hope but was even more crushed when my daughter immediately knew they were horrible fakes! They were supposed to be big sisters and they were the smaller little sisters with cruddy accessories that don’t fit. I filed a claim with paypal and hopefully they are able to get my money back. Shoptrendly.com needs to be shut down! So many people are getting scammed by them!"
"For all of you still waiting on your LOL's, you will be even more discouraged after receiving them. They are horrible knockoffs. They are too small and the face and details are all distorted. Ours even came with Shopkin pieces. The biggest scam I ever fell for. "
"Do not use Trendly online shopping they are a scam company. The link they send you is a generic false route. Stay away they are false and scammers - you will never see the item. Don’t buy, don’t buy"
"I ordered 5 lol dolls on Nov. 28 as Christmas presents as of today I still haven't gotten them. They say 24/7 customer service but they have no phone number only email and it takes 2 days for them to respond if they even respond at all. Do not buy anything from this company."
"Scam!!! I ordered some slime as a Christmas gift for my cousin on the 9th of December. I received an email on the 21st stating my order was being shipped. Then on December 23rd received another email stating my orders shipping had changed. (How when it was already shipped???) It is now January 8th and I still do not have my order?!?! Have contacted customer service three times by email because there isn’t a phone number. Only to get a reply with a link that is suppose to track my package. Once clicked on, it is nowhere to be found or can’t find it. The company can not tell me when my package will be delivered and have not responded to getting a refund! Do not use this website! Scam!!"
"Ordered box of 10 Lol dolls thinking they were coming from the US, only to find out it was being shipped from China once the payment was completed. Ordered arrived a month later, damaged. It was also the wrong order! Have been rd my request for a refund would be addressed in 72hrs - that was 2 weeks ago and they have not responded to any emails since. DO NOT USE THIS 'COMPANY'"