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Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2014-11-25

"Love your prices and enjoy purchasing from your company.

Keep up the good work.
"


Verified
5/5

2014-11-25

"Very responsive and easy to use.
"


Verified
4/5

2014-11-24

"My only complaint is that they called me to confirm the order and I wasn't home. They left a message for me to call and I did but it was after their business hours. I left a message confirming my order and told them I could not be home during their business hours so if they needed further confirmation to please email me.
They didn't do that, they called and left another message the next day. I had been staying with a dying friend during the day and finally had to delay my departure for the hospital to call them and get them to ship. I'm not sure what the holdup was because they had all of my information. I paid via Paypal and my shipping address is confirmed but when I called they only asked my shipping address. They made the transaction harder than it needed to be. Once shipped I had my order promptly.
"

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Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
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Product Returns/Refunds/Exchanges
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Verified
5/5

2014-11-24

"Haven'y openeed the product yet . . . but delivery was timely"


Verified
5/5

2014-11-24

"We received key codes with in about 4 hours and they were correct for processing"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2014-11-24

"I have not been able to get this to work. I worked with one of your tech people and they could not get this to work. I would like a phone call or something I need this on my system. You may reach me at ***-***-****"


Verified
1/5

2014-11-23

"Software package has not arrived yet"


Verified
5/5

2014-11-23

"I have been buying software from Trinity Software for several years now and I have never been disappointed. They sell what they advertise and they ship it now. They are also very careful with their customers' information."


Verified
5/5

2014-11-20

"Orders processed promptly and customer service is proactive when providing service."


Verified
5/5

2014-11-18

"They always come through for us with great pricing. "


Verified
5/5

2014-11-18

"the downloads of the items that I purchase are very easy to do. I have not had any issues. Great Service!"


Verified
3/5

2014-11-18

"The Norton software that I bought was unusable. But the company refunded my money. I have purchased software before from Trinity with no problems."


Verified
5/5

2014-11-14

"Personal and friendly service over the phone."


Verified
5/5

2014-11-14

"Very fast shipping. I am happy with their service. Great seller!"


Verified
5/5

2014-11-10

"Always a good price and always works."