ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
5.00/5
Chance of future purchase:
5.00/5
Shipping & packaging:
5.00/5
Customer service:
5.00/5
Return/Replacement policy:
5.00/5

Verified
5/5

2016-02-11

Fun daily shopping site

"Yugster is a daily shopping site, similar to Woot and 1sale. Yugster often has similar things to Woot but is much more fun. Plus the periodic "junk boxes" are great. You have no idea what you're going to get, but I've always gotten stuff worth way more than what I paid.

I can't recall all the things I've gotten from Yugster, but I've gotten things ranging from electric toothbrushes to lightning and micro-USB cables, routers to air mattresses. Everything has been exactly as described, so I've never had to return anything.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
N/A
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2016-02-11

Great place for gadgets!

"This a great place to get gadgets you never realized you needed. Their items change regularly so if you don't see anything that interests you now, you will see something later. The prices are reasonable. The junk boxes are a good value most of the time and even if you get things you can't use they make good gifts for friends. All the items I have gotten in junk boxes have been functional. Another plus is they have a tiered membership system so the more stuff you order you eventually earn discounts on items you order."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2016-02-11

Great products at great prices!

"I have purchased several items from Yugster and am happy with all of them. And the prices were always right! On top of that, delivery is quick."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
N/A
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2016-02-11

LOVE YUGSTER!!

"I love all the different items Yugster offers. They are always good items and worth the price!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2016-02-11

A Sure Bet

"I have never been disappointed with my purchases.... Yugster is the sure thing

Nike+ Fuelband SE Health Fitness Tracker for iOS & Android (XL Orange)
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2016-02-11

From ear muffs to laptops Yugsters prices can't be beat!

"From ear muffs to laptops Yugsters prices can't be beat! I've been a lyal Yugster buyer for over two years and I've never found a site with better prices on a wide variety of quality merchandise. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2016-02-11

Best shopping site!

"I have received so many great deals on this site. I look foward to my dailyemails with the deal of the day. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2016-02-11

The best stuff ever!

"I have never been disappointed with any of my purchases from Yugster. They have amazing products at even more amazing prices. Shipping is always reasonable and often free. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
N/A
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2016-02-11

CAN'T LOOSE WITH YUGSTER

"I have never been disappointed with Yugster Junk box. It is like Christmas."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2016-02-11

Awesome deals!

"Always a great site for wonderful deals and Yugster has awesome service as well!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
4/5

2016-02-11

systematic approach

"I love yugster! I don't always leave with something, but shopping, watching for items, and price comparing usually has me coming back for a purchase. The first time I started throwing things in my basket, the timer freaked me out. I was in the middle of putting in payment information and BAM, it was gone! That timer doesn't play around. So I developed a system that helps me shop at a leisurely pace. All frequenters probably do it, but I'll share anyway. I click on each tab to see what's there and save Pluggers Picks and Last Chance for last. When I'm done, go back and throw all the loot in my basket and check out. So much more relaxing! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
N/A
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Verified
2/5

2016-02-02

Great prices, sketchy shipping!

"I am new to Yugster and placed my first order January 5th, received January 8th, order was shipped UPS. Second order placed on January 21, shipped on January 22 from New York going to Pennsylvania. Apparently shipping to Pennsylvania from New York requires going to Kentucky first. Then takes 6 DAYS to get to Kentucky. Why ship DHL when their service is soooo SLOW? Maybe it saves a small amount of money, but at the expense of customer service and satisfaction. Below is the complete tracking info as of February 2. I did place a third order but that is for someone else and they did not have a credit or debit card. As for me I have held off on placing another order, even though there are 3 or 4 items I would like to order. Slow shipping in this day and age is unacceptable. Reminds me of the 80's having to wait almost 4 weeks for a package.


En Route

Tendered to USPS
Mon, February 1, 2016 at 6:24 AM ET
Elkridge, MD, US

From:
ROCKVILLE CENTRE, NY 11570
UNITED STATES
To:
FREDERICKSBURG, PA 17026
UNITED STATES

Activity
Feb 1, 2016
6:24 AM ET
Elkridge, MD, US Tendered to USPS

Jan 31, 2016
12:19 PM ET
Elkridge, MD, US Arrival Destination DHL eCommerce Facility

Jan 29, 2016

9:23 PM ET
Hebron, KY, US Departure Origin DHL eCommerce Facility

4:50 AM ET
Hebron, KY, US Processed

Jan 28, 2016
6:34 PM ET
Hebron, KY, US Arrival DHL eCommerce Facility

Jan 22, 2016
1:19 PM EST
En route to DHL eCommerce Distribution Center

1:14 PM EST
Electronic Notification Received: Your order has been processed and tracking will be updated soon
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
N/A
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Rep reply posted 2016-02-02
A rep from Untilgone.com, yugster1, has responded:

“Thx for your message. Our average delivery time is closer to 3- 5 business days for most orders once an item has been shipped. Your first order in fact was much faster as it arrived just 3 days after your order. Keep in mind that was without charging you for expedited shipping. Unfortunately we cannot control the path our shipping providers use to deliver items. Different items are shipped by different carriers as determined by a variety of factors such as the size and weight of the item. Such is the case with almost any other E-Commerce site as well. Also, keep in mind that during the transit time of your second order there was severe weather effecting the North East. We look forward to earning your business in the future.”


Verified
5/5

2016-01-29

"The Asus transformer tablet I thought I was getting came with a 1.3 mega pixel camera built-in. A different processor. I feel I was shipped the wrong tablet. I have purchased over 275..oo. with them and was preparing to match that amount, I am upgradin my home office. The problem is customer service severely slow. I just want to know that I purchased the right computer the Asus atom is $50.00 less than what I was charged. The tablet I thought I was getting was more aND I was willing and paid for it. Still waiting on customer service to explain the price difference. I feel like it was a bait and switch. "


Verified
1/5

2016-01-23

Satisfied until my 20th order

"in July of 2015, I tried Yugster for the first time, finding items I wanted and/or never knew I needed. For the most part, the items I have ordered have lived up to my modest expectations and I have always felt secure in the fact that all my orders were made through Paypal as my accounts were not charged until the orders were processed. That ended with my order #1465368 on 12/30/15.

I ordered a refurbished ION Block Rocker at the very reasonable price of $103 and change shipping inclusive. To my pleasant surprise, my account was charged the very next day and my order showed preparing for shipping. Understanding holiday delays, I patiently awaited shipping confirmation until 1/15/16 when I made an inquiry as to the status of my order. On the good side, almost before their response arrived, my Paypal account was credited a full refund. The reason given for the delay being problems with their inventory. I didn't find that response satisfactory.

First, Yugster charged my Paypal account, suggesting inventory was available at the time and the order was processed. Second, resolution required an inquiry on my part, REALLY! I understand the small company shtick, but after 10 years in business would expect a better handle on their inventory.

I won't say I will never order from Yugster again, as they do carry some unique, well-priced items. However, I expect the amount I spend will be limited to under $40 an order and should a future order get lost in the sauce, it will be my last.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Rep reply posted 2016-01-25
A rep from Untilgone.com, yugster1, has responded:

“We're sorry to hear you we're not 100% satisfied with your purchase of the ION Block Rocker. As you suggested in your review, we had inventory hiccups with this item due to its high demand and the busy holiday season. We were anticipating additional stock from our supplier but it was delayed much longer than we would have liked. We issued a full refund on your order as soon as it became clear that inventory was not going to be available as expected in a timely manner. We apologize for the delay and hope to be able to earn your business in the future.”


Verified
1/5

2016-01-21

poor customer service

"ordered a macbook pro, got it in good time but the mac wont hold a charge and says battery needs to be replaced. cant be used unless its plugged in, which completely defeats the purpose, contacted customer service last week, still have yet to hear from them, this was a laptop needed for work and has been a big inconvenience, i cant knock deals but you can knock the customer service, or lack thereof. just to update, its two weeks after initial contact, the CS rep responded after a week and said she would send the info to the manufacturer, but its a week after that and no response again, still a major inconvenience "

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
N/A
Product Returns/Refunds/Exchanges
N/A

Rep reply posted 2016-01-21
A rep from Untilgone.com, yugster1, has responded:

“We're sorry to hear you had an issue with the Macbook Pro you ordered. Normally our refurbished laptops are in great condition but it sounds like there were some issues with yours. Our average response time is usually within a few business days at the most we are still backed up a bit from the busy holiday season. We will escalate your issue to our CS team for resolution as quickly as possible. Thanks for your patience and for shopping on Yugster.com.”