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Product & services pricing
4.23/5
Chance of future purchase:
4.14/5
Shipping & packaging:
4.48/5
Customer service:
4.86/5
Return/Replacement policy:
4.82/5


3/5

2022-05-06

Okay Service

"Until Gone has some great products; however, they need to do MUCH more quality control on the products they offer. I ordered and received a set of markers which came in a carrying case. The markers are great; however, the carrying case has no structure to it and needs a MUCH more sturdy case to be helpful to anyone. Until Gone fulfilled its obligation but did not carefully check this product to discover that the carrying case is basically a piece of junk! Until Gone needs to do a MUCH better job of checking out its products before offering them to consumers!"


5/5

2022-04-29

Awesome

"I love this site. I can find just about anything I want on here and at such a great discount. And there customer service is amazing. Thank you Until Gone"

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5/5

2022-04-22

Love this site!!

"I have ordered quite a few things from Until Gone and I've been more than happy with all my purchases. Great products, great prices and great service, what more could you ask for?"

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5/5

2022-04-22

Love Untilgone!

"Great pricing on such a wide variety of products. Over the years I’ve ordered so many things ranging from solar lights to massage guns. I think my all time favorite item is the heated jacket powered via a USB power bank. The price was by far the best I’d seen on untilgone.com and the quality is great. I use it all the time and every is always curious and or jealous!

Lastly, customer service rocks! Anytime I’ve had a question or an issue with anything they have responded and resolved things in a timely manner.
"

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5/5

2022-04-22

great service

"I received a damaged item and contacted the company. Customer service dealt with the issue quickly and resolved it."

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5/5

2022-04-22

Always a good experience.

"Great as usual. I think I've only had a problem 1 time and Untilgone made it right."

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5/5

2022-04-22

You gotta try this place

"I've ordered so many great items , lots of them I couldn't find elsewhere. The prices are reasonable,and I've never been disappointed. Honestly, check them out. Lots to choose from."

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5/5

2022-04-22

Great products and service

"My latest purchase today looks like it is going to be a lot of fun for a friend for her bithday. I have always had great products from Untilgone. Whether thet are new or reconditioned, they work well. I have been a buyer for several years and only good experiences. Their service department is great to work with if I have question. I will continue to check daily for a goodie! Also earning reward for free shipping is a big plus!"

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3/5

2022-04-21

CAREFUL OF WHAT YOU WISH FOR!!!

"I got a box of vibrators returned the box it was apparently never received so I was out $70 "

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5/5

2022-04-21

Best Gifts Ever

"I was stumped on what to get my 25 year old son for Christmas so I started a trend in the family. Until Gone Mystery Boxes are a huge hit, year after year. Thanks, UntilGone. Also, my brother loves the organic sheets I ordered for him."

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1/5

2021-12-28

Luxury Home 1,000 Thread Count Egyptian Cotton Sheet Sets scam

"I purchased the "Luxury Home 1,000 Thread Count Egyptian Cotton Sheet Sets". They were in a from Bibb Home Products. I knew that they probably werent truly 1000 TC sheets and had my expectations set appropriately. They were approximately $35.00. I was wildly disappointed even with my reduced expectations. They were laughably see thru thin. They were supposed to have 18" pockets. When on the mattress the fitted sheet didnt even cover sides of mattress fully. I washed them exactly twice. Once before I used them for the first time and one other time. When I went to put them on the mattress the second time the corner disintegrated and ripped apart. It wasnt the stitching that gave way but the fibers simply pulled apart. I will NEVER order from this company again. I have purchased sheets from Target and Walmart around the same price point and got years of service out of them. having the fibers fail on the second use was absurd. I would strongly advise no one purchase this product."

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1/5

2021-07-11

Won’t give me a straight answer about refund

"I ordered a pack of 10 ft iPhone charging cables, not once, but twice! The first pack I got, all 3 cables stopped working w/in 1-2 (max) mths…I thought maybe it was a bad batch, so I re-ordered the same items a 2nd time, but this time I bought the warranty that they offered for them. Again, within maybe 2 mths, all 3 cables were no longer working, just like my previous order! I emailed customer service, explained my situation, and wanted to use the warranty I had bought on them. I requested a refund. About 7-10 days later I reviewed a response saying they had solved my case under my warranty, but did not say what they meant by “solved”…was I getting a refund? I replied back to the email asking what they meant by “solved” and what the outcome was. I again received an email back telling me my case was “solved” but without any further explanation! I replied again asking the same question. I got the same email back as the other 2x…..this has been going on for months now! They will not tell me if I’m getting a refund, only that my case is “solved”!! I also get requests to close out my case since it has been “solved”….WTF do they mean by “solved”??!!! Am I getting a refund?!!!
"

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1/5

2021-05-31

Bought some shoes

"Didn't come close to fitting poor quality they expected me to pay half of what I payed to get a refund! I donated them instead. Couldn't get there customer no-service to try and work this out. They just kept sending case closed emails. DON"T BUY FROM THESE GUYS!"

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Verified
4/5

2016-10-31

Good results

"I have purchased for many years now and have been happy. Whenever there is an issue, they handle it. "

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1/5

2021-01-01

BUYER BEWARE!!!

"Untilgone.com AKA Legatos Holdings Inc: Untilgone.com website and item advertised as "Luxury Home 1,000 Thread Count Egyptian Cotton Sheet Sets". These are NOT what is stated. They are MICROFIBER and NOT 1,000 thread count Cotton sheets. Untilgone.com is aware of this and the FALSE ADVERTISING but continues to sell them. If you try to return them for FRAUD they will not pay return shipping and demand they are returned in a RESALEABLE condition. Meaning they plan to sell the same FAKE SHEETS to someone else. For the "Clearance" Price you can buy other MICROFIBER SHEETS for a lot less. Will be leaving additional Reviews on other sites and filed a complaint with the BBB (Better Business Bureau) ID#15080374. This company has a 1 STAR Review on the BBB Site and is NOT accredited with the Better Business Bureau. Additionally they have 28 Complaints filed against them, many for FRAUD and selling COUNTERFEIT items. I have contacted UntilGone.com with this information as well as PROOF that these Sheets are FAKES. The sheets have are packaged with "Bibb Home" labeling but the tags on the sheets are marked "mellanni" which ONLY manufactures and sells MICROFIBER Sheets. Untilgone.com has responded with the typical run around response with NO RESOLUTION. Avoid this company. It's not worth the headache of buying COUNERFEIT items and getting ripped off.

Tip for consumers:
Be careful when ordering. Many of the items listed are knock off's (Fakes, Counterfeits). The Company is listed on the BBB with multiple complaints, many for fraud. Your best option is to do an internet search on whatever item you are looking at. You most likely will find it cheaper from a more reputable company.
"

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