"I came across the YUGSTER site several years ago. I love it and will continue to use it. I always check on YUGSTER before I order any thing online. I have always been very pleased with everything I have bought. I haven't had to call customer service or return anything that I have bought from YUGSTER..... LOVE THE PRICES. GREAT JOB YUGSTER.!!!!!
NAN LOWELL
****@****"
"I've been a satisfied Yugster customer for over 3 years. I know there are a lot of "deal of the day" sites out there but Yugster has deals like no other. They have 9 or 10 different categories to choose from every day. I have a few sites I check first thing every morning. I check my mail, the news, the weather and Yugster during that first cup of coffee. Some items they offer are needs, like LED light bulbs, dress shoes, sneakers, or apparel all much cheaper than any big box store. Other items are wants like high-powered flashlights, tactical gear or jewelry. Most recently, I bought aLeather Organizer for Watches and Jewelry with 20 Storage Slots. I love it and had been looking for something to show off my watches. This organizer has beautiful craftsmanship and stores my watches beautifully. Yugster stands behind their products and take care of you as a shopper. Their shipping is usually between $2 and $5 for regular shipping If you like a good deal, you'll love Yugster!"
"Like eveything about this site!"
"I think I receive a boxper week"
"I have been a member of yugster.com for a while now and so far I have enjoyed every single item I have ordered. Some have been for gifts and others for myself. You can say there's hidden gold in every box. Thank you!"
"I have been a long time member of Yugster and have been very happy with the things that I have received. Sure, not every day has a treasure for me but your never know what is on the site. Junk boxes have been a bunch of fun, too. The tech goodies are great."
"Yugster always provides a fun ecletic mix of products! The is something for everyone. Once in a while Yugsters Plugster provides a mystery box of stuff for next to nothing, so keep your eyes open for Pugsters Junk Box!"
"This is a very good vendor and offers all merchandise with good price. "
"I was referred to Yugster several years ago in reference to an item for sale. Once I saw the value, I was hooked! Over the years I have taken advantage Yugster's many, many great values and very reasonable shipping costs.
I look forward to the daily email and the surprises that it often brings!
Yugster!! "
"Yugster:. Great site & great prices!! This is a site that has brand name closeout products at truly bottom level clearance pricing. Good selection of products. Site also offers special pricing to "members" and special deeper discount items one day per week. Always satisfied with the service received and products ordered. 5*"
"Great deals and they keep you coming back to get the junk boxes. Still waiting for the box truck to show up at my house but still extreamly fun. Their daily deals really are amazing."
"Quality products at great prices. I check the site daily. Customer service is good and shipping is reasonable. It is a deal site you can trust!"
"I ordered some Monster headphones with noise cancellation at a good price. A few days later, without any explanation, the order was cancelled. My guess was that they realized that this price was too cheap for headphones with active noise cancellation or else they took more orders than they could fulfill. I then discovered that they were selling the same headphones in white. I re-read the description to verify that they were noise cancelling, then placed the order.
When I received the headphones, there was no documentation. The description had said that no batteries were included, so I wasn't surprised when the active noise cancellation switch did nothing. I found manuals and descriptions online for these headphones and opened them so that I could insert the batteries. When I did, I was surprised to see that the battery compartments, although clearly labeled, had no metal contacts or springs. At this point I reported the problem to Yugster.
I was then told that these were "Passive" noise cancelling (huh?) and that I could not return them because I had opened the battery compartment. At this point, I reviewed my order history. My confirmation emails said that I had ordered "Monster Inspiration Noise Canceling OverEar Headphones White", but my order history on the site had been changed to read "Monster Inspiration Passive Noise Canceling OverEar Headphones White (White)".
At this point, I would have been satisfied with an apology and a return shipping label, but instead I was told that the description had never been changed, in spite of the evidence that I had provided.
I've been a Yugster customer, with many orders, since 2010. But how can I continue doing business with a company that changes product descriptions after an order is placed, then denies it? I'm still hoping that this is just an honest mistake and that the support was mishandled by a single person, but at this point, I need to warn people to avoid ordering from this company because you don't know that what you order is what you will receive.
"
"Research their daily deals to see if the item meets your expectations. Otherwise great savings good return policy, shipping to you quickly! "
"Purchased as a Christmas gift. Didn't not realize I was getting a refurbished item. Did not work!! Don't waste your money! "
“Hi Debbie. We're sorry that you were not 100% satisfied with your purchase. This item did come with a 30-Day Yugster warranty which you could have utilized if you had issues with the performance of your purchase. Purchasing refurbished products is a great way to get a steal on many name-brand items. The condition of this item, as with all items on Yugster, was spelled out right below the price on our listings. We hope to be able to earn your business back in the future. ”
A rep from Untilgone.com, yugster1, has responded:
“Hi John. Thank you for your detailed feedback. We have escalated and re-issued your Customer Service ticket to our team who will reach out for resolution shortly. We appreciate your long-time loyalty and hope to be able to earn your continued business. ”