ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
5.00/5
Chance of future purchase:
5.00/5
Shipping & packaging:
5.00/5
Customer service:
5.00/5
Return/Replacement policy:
5.00/5

Verified
5/5

2017-01-29

Always a bargain.

"I've purchased lots of items from Yugster and have been disappointed! This headlamp sells for triple anywhere else."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2017-01-29

Loving Yugster!

"Always highly satisfied with what I get and love the great prices!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2017-01-29

Yahoo Yugster!

"I have bought several items from Yugster and every purchase has met or exceeded my expectations. That says a lot to someone like me who orders from several deal sites. I would highly recommend you checking Yugster first for any item you are searching for."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2017-01-29

Yugster brings me things I actually want!

"So many things are junk. I have never received junk from Yugster I get what I want"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
N/A
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Verified
4/5

2017-01-24

Great prices on useful, unique & interesting products

"I always find interesting products and some great prices here. You never know what will be available, so it keeps it interesting. You can always grab some great closeout deals here... make sure you check before buying elsewhere "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
N/A
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Verified
1/5

2017-01-18

Apple Watch had no sound-Yugster said too late call Apple

"Today is January 18th.
I bought an Apple Watch thru Yugster in November (not sure of the actual day) for a Christmas gift.
He got it on Christmas Day and said how a noise is supposed to be made when you touch it but there was no noise. I said maybe it needs to charge and to give it a few days.
A couple weeks later he gave me back the Watch saying he cannot use it for music, an alarm, communicating verbally...anything with sound.
On the box it states that: "Device inspected for proper functionality..." but it doesn't make noises.
It took me a few days to see where I bought it.
I then sent an email as such and this is the response:
Nichole, Jan 16, 2:24 PM MST:
Good afternoon,

Thank you for writing in. I am very sorry to hear this. However unfortunately at this time your watch is no longer covered under our warranty. Please try contacting Apple for assistance. Please let us know if there is anything else we can help you with. Have a great day!

Thank you for choosing Yugster!

Nichole
***************************
Thanks Nichole for your inappropriate response as I will not waste my money with YUGSTER anymore.
I am in the customer service business and I would NEVER drop the ball on a customer like this. No service after the sale!!

"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2017-02-06
A rep from Untilgone.com, yugster1, has responded:

“We apologize that you were not 100% satisfied with your purchase however as Nichole stated, the warranty for this product had expired approximately a month prior to you contacting Customer Service about a potential issue. Please feel free to contact the manufacturer at this point to try and resolve the issue with your item. ”


Verified
5/5

2017-01-15

Ten years and counting!

"I've made 40+ orders over the last ten years! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2017-01-14

Excellent customer service

"I purchased an item on Oct 29 and it was shipped on Nov 2. On Nov 9 I saw the same item but at a combined lower price. I wrote Yugster customer service and received an immediate reply. They offered to credit the difference to my credit card or give me a gift card for a larger amount. Obviously I took the gift card. I always check their prices against Amazon and, as with this purchase, their price with shipping was less than Amazon. A good resource for interesting and useful items."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2017-01-14

Good products, good service

"Have ordered from Yugster many times. Product descriptions are accurate, and shipping is prompt. I can also say their customer service was helpful the only time I needed assistance. Great deals, great prices."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2017-01-14

Best Buys Around!!

"Can't beat the prices at Yugster! But sometimes you have to act fast! Deals can be gone in a few days or a few hours! I shop here regularly and find things to put away for Christmas gifts."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
N/A
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2017-01-13

Always a Fun Experience!

"I've been using Yugster for years and love the junk box! I was lucky enough to win a pallet full of junk one Christmas that the kids still talk about."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
4/5

2017-01-13

You want it? You got it!

"Great prices w incentive programs to boot! I find myself recommending the website often"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2017-01-12

What's not to love about Yugster?

"I have been shopping at Yugster for nearly two years. I have saved literally thousands of dollars off retail cost. Shipping is fast and reliable. I have not had to return a single item. Their customer service is very efficient and helpful. For the few times I called, my questions/concern was answered immediately with total emphasis on my satisfaction. I will continue to shop at Yugster and encourage everyone to do the same. Long live Yugster!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2017-01-12

A mighty nice place to shop!

"I only had one problem with one of my orders. I sent an e-mail to customer service and they told me they would send another one out to me immediately (of course with no extra charges) and I didn't have to send the broken one back to them. Other than that one time everything else has been perfect. Yes I would recommend them to anybody and no I was not sent anything from them to get my review. That's just how much I like this website! Hope you like it also!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2017-01-12

Good, low price stuff

"I got some flannel lined knee high socks that I loved enough to order another pair. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges