"I ordered a black US keyboard for my father's Acer Aspire laptop. It took 3 weeks to arrive from Hong Kong, which I didn't expect because their website leads you to believe they are in the USA. When I opened the package, I discovered a silver keyboard, with some strange keys I've never seen before. When I emailed them to ask them to pay for the return of the silver keyboard and to expedite shipment of a replacement black keyboard, I received the following response: "The silver version one is also the correct keyboard for the notebook series. I am sure you it is fully working with your notebook.". I have tried emailing them back about this, with no response.
The picture of the keyboard that I ordered shows a black keyboard, and the text in the description also states that it is black, which is false advertising.
https://www.uspcparts.com/acer-aspire-7339-keyboard-p-42880.html "
"I ordered a part for my computer and it took almost 2 weeks to be delivered. That's not bad, at least I did get my part. But when I returned the part, they never gave me my refund. The part cost $120.00, which I will never get back my money and they will sell it to someone else. They accused me of not contacting them before returning the part, which is a lie! I followed their instructions on the return policy and even called the number on the return instruction and spoke with someone who stated that they were going to put our conversation in the system. Unfortunately, I didn't keep a copy of the sheet and I have no way of calling them or getting in touch except for email. I've emailed them every tracking and invoice numbers with detailed information about the order and the return tracking number, but they state that I didn't follow their procedures. They are a rip off and should be not allowed to do business with paypal."
"My order has not been shipped yet, order date: 12/14/2015. Today is 01/07/2016 and my order is still processing
No communication at all !!!
Be aware, don't buy from this "company""
"I would love to give them 0/5 but i dont have that choice. Do not ever buy anything from this store. It traps you by giving you the wrong part, charging you full amount and when you return the package they will never give you back your money. Look all the guys wrote the reviews, we were in the same situation. We have to do something to shut down that business. Those scams keep taking our money with no worries. "
"I ordered a part for a laptop on the 7-30-2015 for one of my customers and here it is 8-12-2015 and the parts is still not here. I have emailed the company after 8 days and got a reply the order had just been processed and would ship soon. Their site says "All items will be shipped out in 1-2 business days once payment received, please note that items purchased on weekends and Holidays are processed in the next working day". After 10 days I email again and got a tracking code that said the item had just left the warehouse. My customer was very mad to say the least.
So, my advice is to find another company and don't use this one because they don't care how long it takes to get the part to you."
"It took 5 working days to ship my part. 15 days total to receive it.
Their email is:
****@****
Their shipping address is:
Wisdom International
507 Block A
Tonic Industrial Centre
25 Kai Cheung Road
Kowloon Bay
Hong Kong, China
"
"I am appalled at the lack of professionalism for this company. An order was placed on June 16th 2015. They claim that it takes two days to process. It took 10 days. My part is still not here.
It is July 1, 2015. After sending them an email on June 25th, the part was first processed. Then after sending them a second email, I received an email stating the part was shipped. This is not following their own guidelines. I ordered another part from a company in China and received it in 4 days. Total processing and shipping. This company did not do anything until they got my email.
"
"THE WORST EXPERIENCE I HAD IN INTERNET SHOPPING! TODAY IS JANUARY 27. ORDER WAS PLACED ON January 8TH. i STILL DO NOT HAVE MY PARTS! THERE HAS BEEN 0 COMMUNICATION FROM THEM! THEY DO NOT HAVE A PHONE NUMBER TO CONTACT! STAY AWAY!"
"Slow Shipping!!!!! A week after ordering I asked for a tracking number and realized that they had just shipped it! Will not do business with again. Fast shipping is vital to our business. "
"Shipped me a processor, Stated working pulled from a working computer. I got the processor today and opened the package to find resistors torn rite off of the cpu contact face. There are no resistors in the package so it was not damaged in shipping. So they just ship me a junk cpu with resistors torn rite off of the cpu contact face. Now i pay return shipping and a 20% restock fee because they did not even inspect the cpu for damage before they shipped it to me . BS i am going to review thir wrong doings to the ends of the earth. Terrible Worst Seller Ever STAY AWAY Or You Will Be Sorry Too !"
"I was skeptical about this site after reading the first few negative reviews but thought I have nothing to lose but a few bucks. I must say that I am extremely pleased with the site. I ordered a hard to find part for my Sony laptop and am very happy to say it arrived in 2 weeks, was exactly as described. it was very well packaged and arrived with no problems. I would not hesitate to purchase again from this site contrary to what others had reported. "
"Don't believe the 5-star review. It's obviously posted by an insider at the company. Instead, believe the 1-star reviews. I had the same experience as the other 1-star reviewers have posted. This company is a complete scam. I should have known better. Notice that when you dig into their site, you can't even find out what their address is or even what country they are in. I'm embarrassed that I fell for their scam and hope I can save others from making the same mistake."
"SEnt wrong apple monitor, just a scam, you send it back they dont credit your account. DO NOT USE USPCPARTS.COM
This is my review and you will either be stuck with the incorrect part OR you will have no part if you ship it back and no refund. So you will have nothing but extra shipping fee to return it- which they'll say they never got. "
"These guys have 100% guarantee banner ad, however they do not honor it. They are also despite their name a company in China. I used paypal to buy a keyboard from them. I paid for a keyboard and they sent me the wrong item. I asked them to resend me the correct keyboard and they refused. They said I had to mail the keyboard they sent to me back to china in order to get a refund. The invoice had the correct part number so I did my part. It was there mistake they send me the wrong part but they expected me to pay shipping again for a new part. I told them to send a prepaid shipping label with the second keyboard and I would return their mistake. They refused. Paypal also said I would get a refund but I must return the item at my own cost.
That is a bad reply. Had I known I was paying for shipping to China and that I would have to spend extra time and money to work with these guys to correct their mistake, I would not have given them any money."