"This company is Fraud!!! Their customer service team only likes to blame and not take action for their crimes they commit on a daily basis. BBB has already been notified about them as well as the ATF for their unlawful acts they do. Just speak to a customer service agent yourself and you'll see. Half the reviews on here state the obvious when it comes to their crimes."

"A vapor.com nos dá um atendimento humanizado e personalizado, tornando a cada dia a nossa vida um sonho de arco íris."

"I ordered a Pax 2 last June and it never charged right I contacted vapor.com and I got form letters pointing me to troubleshooting videos which did not help neither vapor.com or the manufacture offered to take the unit back I realize that retailers are having labor shortages but now I am out $150 I would have paid more to cover the cost of whatever it would’ve taken for the business to stand behind their product I think I’m going to just go to a traditional brick and mortar place so that if there’s a problem I can actually talk to somebody in person in my neighborhood"

"I ordered a couple of items on June 29. I reached out about never reaching them on July 9. Never heard anything back.

I filed a chargeback with my credit card company, and the chargeback was reversed. So now I've paid $50 for absolutely nothing, and I am livid. Avoid this company!!"

"See title above this post"

"Contacted support, no help. Never received my order
"

"Turtle slow to even ship the item I ordered, it’s been 10 days since I ordered and still no tracking number. Doubtful I will use them again!"

"they were great at communicating and i got the product in a timely manner"

"I spoke with Joe and his kindness and patience made my experience great. He answered my question and laughed with me. He also sent me the instruction booklet I didn’t receive in my crafty +. Thanks Mr. Joe"

"I purchased three 510 thread battery and none of them held a charge more than once. They were extremely inexpensive so I'm not that disappointed. I know better now. This company has excellent service and I get my products quickly!"

"Site says they ship within one business day. WRONG. It took a week before the item was shipped. Called and chatted and kept getting the run-around."

"thank you so much, the best!"

"Customer support was very helpful. It took a long time to get a response, but they completely fixed the issue with no further explanation needed. Ended up being very satisfied and was able to complete my purchase."

"i realize there is security, but when the process fails, it’s cumbersome. what happens to the photos of me and my id?

if SS# works, this needs to be clearly stated. "

"Product was delivered promptly and was as expected. This company deserves a 5 star rating .

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