Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
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0.00/5
Return/Replacement policy:
0.00/5
1/5

2023-09-18

Terrible service no answer after calling twice and waiting 15 min each time, charging shipping above 100$

"Very bad experience, don t answer phone, system try to charge shipping even above $100
They don t care, something is wrong, shipping much slower than usual.
"

Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

1/5

2020-04-04

Horrible Customer Service

"Why are you (Vitasave) deleting all negative feedback? This should be a fair practice warning for any potential new customers of your questionable business practices. Your social media is hiding behind a wall of false optics rather then being transparent and just communicating with customers."

Pricing of products and services
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Product Returns/Refunds/Exchanges

5/5

2019-08-10

Vitasave saved the day

"On 08/07/2019, Canada Post returned my order due to my address being destroyed by them. I called Vitasave, told them I needed my proteins by this weekend. The agent as customer services told me they cold not due to time difference. The sweet lady on the phone told me i would get the p[roteins onday. I told her i really neded them for saturday. She checked Canada Post schedule for express delivery over night. She told me she would ship my order overnight, that I vould get my delivery Friday which i did. The agent was wonderful, by calming me down, she was very patient with me, she was so helpful, patient, resourceful, and extremely polite. She saved my day. I recommand Vitasave to everybody who need good products.
Thank you Vitasave
"

Pricing of products and services

5/5

2017-12-14

Provide suppliments at a time..

"Best place ever to find different-different suppliments at a one place..And best part of it,its Provide suppliments at a time..
"

Pricing of products and services
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Product Returns/Refunds/Exchanges

5/5

2017-11-10

Shipping at time

"Its a really amazing website for multi-purpose supppliments at one place ..Its important thing is that order's shipping at a given time ..I really appreciate & am very happy with its service,... I admire "


5/5

2017-09-13

Amazing Place of Multiple Suppliments

"Vitasave is really amazing website of vitamins & suppliments.."

Pricing of products and services
Likelihood of customers making future purchases

Verified
5/5

2015-06-02

"I don't have a lot of time on my hands but when a company goes out of their way to make sure customers are satisfied then they deserve my time! I was unhappy with a product when I got it. Really I should have investigated it more before I purchased it but regardless Vitasave took it back. (free shipping return label was provided) I asked if I could just get a store credit. They did better they actually refunded the amount back to my credit card. This was the fourth order I had placed with them and they won a now loyal customer. My only disappointment is that they now ship Canada Post and it take a few more days to get the product but I can't argue with free shipping and great prices especially if I buy during the sales."

Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges