"Shipping was too expensive for the small parts. They could have gone USPS priority for less money"

"I just found what I wanted. The small parts are not easy to find but the price isn't cheap."

"first time ordering experience was good because of help provided thru website."

"shipping for a $4.78 part that weighed less than a ounce was about $6.99.
"

"The shipping rates appear to be high when you only need 1 item. "

"Although they shipped the wrong item to me the first time, they were fairly responsive and corrected this mistake at no additional cost to me. I was concerned as it was a large package and did not want to have to pay to send it back. They were very good about this error, I continue to use them for mu window and door parts."

"every time I have dealt with WindowParts I have been very satisfied."

"Easily understood and reasonable price on parts and shipping."

" good but starting to get annoyed with this nonsense

"

"Looked up the door wall parts I needed and got instant confirmation from the "Live Chat" service on instructions to assemble. Good to go!"

"so far so good, if they get it here it will be perfect"

"easy!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!"

"First off, thank you to John for answering one key question over phone before I ordered online. We are very happy with purchase and will be ordering 2 more now that we know they are a perfect match. Also, we were surprised with how quickly they arrived, we didn't expect them for at least 3 week and they arrived in under 2 weeks.
Thanks!"

"Made it easy to find very unusual replacement parts for my old windows. "

"good pictures-description of product. easy ordering"