"This company is a rip off. They communicate just enough to string you along. I ordered a shelf on March 16th and its the 19th of May and I can't get a response from the company."

"These c0cksuckers ripped me off too. I paid by Paypal unfortunately and am unable to file a chargeback. AVOID AT ALL COSTS!!!"

"I placed an order in excess of $200 on the 17th of December 2012. 2 days later my account was debited. Their web site states: "All of our products are custom made and take 4 to 5 weeks from the date ordered". What that means is anybody's guess. On the 5th week I was told to call back the next week because they "do not have a ship date". The next day I called and emailed them to cancel the order and credit my account. I was told that she will ask the "owner". The next day I filed with the BBB. I have not had a call back or an email from woodenyoushelving.

6 1/2 weeks later and still no word.

Update: 7 weeks after placing order and still no product in hand and no contact from the company.

Update: I received an email on 2-5-2013 from WYS stating intent to refund. Refund posted on the 7th. Total time from order to refund posting = 7.5 weeks."