"Haven't Received what I ordered!"

"My product has not been sent out and is still in production after two weeks. I have no update from the company on how long it will take for the product to get to me. I got this survey so I'm assuming something should have happened by now..."

"I purchase a woodsnap for a gift. The packing was beautiful and also the picture was unique. A beautiful idea and and excellent service."

"Great customer service when emailing about product. Thank you!"

"Everything was easy and the prices were reasonable as far as I could tell. Looking forward to receiving my order."

"i love the product quality and how to customer service handles the customers."

"I am very pleased with the customer service and my experience with purchasing my wood art from them. "

"Great product and arrived quickly and as expected"

"Awesome product. Excellent customer service. "

"The image came out great and such a quality product. Will recommend and buy again! Thank you for making a picture really special."

"Have not received my order"

"I had placed my order with woodsnap more than 2 weeks ago and it is still in production. It has not shipped yet. I placed it well in advance before Christmas so that I would have enough time to have it shipped to me in Canada and then turn it around to my clients. I would have liked to have known an estimated shipping date when ordering so I could have had a better idea. "

"my order was placed on 11/24 - I certainly expected for it to have it by now...no shipping alert no news on status. I wanted to get this one so I could decide on others for Christmas presents and thats not happening now."

"It took longer than promised to complete my order by several days. I won't see the actual wood print until I am at my Mom's home for Christmas. I hope the quality is up to par. Neal Weisenberg"

"They don't respond to my emails and I ordered my stuff 14 days ago still hasn't shipped"