"I spent two and half months chasing my refund for a garment that was sent in the wrong color and a jacket that was unwearable.
They will blame your computer, the mail system, YOU for asking for a refund, when you get a refund they will get it wrong three times.
I have emailed this company well over a 100 times, they only time the respond is after I sent them 25 of the same email. Read the last email I received from them as I am still waiting for them to refund my postage.


beformal.au
Apr 8 (2 days ago)

to me
*Dear Customer,*

*The should we talk about the refund fee? Every time, we managed the refund for you, we will be charged with the procedure fee. It is you that need to refund, and you should be respnsible for the procedure fee *

*If any other questions, you can feel free to contact us and we will reply
asap.*

*Customer Service Department*


*Website: www.beformal.com.au Mail:*
****@****"

"Love their great 3D bedding sets! Creative and gorgeous.
It fits my bed perfectly and the bedroom looks unexpectedly amazing!
Will come to shop for my parents' bed soon!"