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xboxmodchip.com

2 reviews
3.75 / 5


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Product & services pricing
0.00/5
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Verified
5/5

2005-02-23

"xboxmodchip.com was completely professional and fast. I recommend them very highly. They answer the phone when I call, solve problems, and offer free tech support for anything they sell. Their customer support is excellent and I really didn't have to wait much time for my stuff to arrive. Deal with these guys, they are awesome."

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Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is easy to do business with
Is committed to quality products and services

Verified
3/5

2005-01-28

"I ordered a spiderchip from here on Jan 12th. A week later the site still said my order was pending so i wrote to see what was up. No response. Waited 3 days, wrote again. No response again. Finally called mastercard, was told they never even charged my card, so i cancelled the card to make sure they didnt bill me, and ordered from somewhere else. I would say definetely do not try to buy from these guys.

UPDATE: 3 weeks after ordering I recieved an e-mail saying they had problems with their server, and couldn't charge credit cards or recieve e-mails. They offered me a free modchip for the delay. After hearing their explanation and their offer of a free chip I believe they are pretty reasonable people. I would consider doing business with them again.
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Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
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Delivering products damage free
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Being updated on the exact date the delivery was sent
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Overall customer service
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Overall web site
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Web site being easy to use
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