""BUYER BEWARE!!!" Please let me advise you that any legitimate retailer will list a customer service phone number on thier site, this one does not. This was by far the worst experience purchasing thru the internet for me so far. The 25.00 that you will save by purchasing via this seller is not worth it. You get what you pay for. You will be very very sorry if you purchase discounted glasses here. If you need this company's "REAL" name and phone number, please email me. I will gladly supply you with the phone number and the person's name. It still won't do you any good. This company is not legitimate, Please contact me before you purchase anything from this company. It is definately not worth it.There is ABSOLUTELY no customer service -PLEASE BEWARE. "
"I ordered some maui jim sunglasses from them on 8/2, there price was by far the lowest I found on the web . I paid more for expediated shipping. after a week went by I emailed them for status, then again. finally I got a reply with the tracking number. I finally recieved my sunglasses exactly 2 weeks later 8/16. there was no explanation offered for the delay. on the good side the glasses did come with a case and documentation. customer service stinks, shipping methods are questionable, but still the cheapest on the web. overall it wasnt much of a price to pay for the deal I got. "
"Everyone Beware! This is the sorriest company I have ever dealt with. I tried to purchase a pair of Maui Jim sunglasses that cost $240 on April 2, 2005. I paid extra for 3 day delivery. After 2 weeks I ordered the same pair from Ashford.com. They actually sent my glasses in 3 days. My original order from zbestglasses finally showed up after 3 weeks! Unbelievable! I returned the pair to zbestglasses but did not receive my refund until 45 days later. Oh yeah, they only refunded me $195. What a pathetic company! If anyone orders something from them their phone number is on the shipping label. Please email me at ****@**** with the number. Thanks"
"Like others, I was also worried about this being a legitimate merchant. There is no phone or address listed anywhere on the website. Nevertheless, I placed an order for a pair of Revos and submitted my Visa info. A few days later, I received an email stating the item was backordered and that I could wait or cancel. I cancelled the order, and my credit card was not charged. They seem like a stand-up seller, and communication was good."
"Ordered Maui Jim sunglasses. Price was the cheapest on the net. The order took about 5 days to ship, but the sunglasses were perfect when they arrived. I was worried about site being logit, but figured Amex would credit me back in case of dispute. I also took the sunglasses to SunglassHut to check if they are real Maui Jim, and they were.I hope this helps if you are thinking of purchasing there.
P.S. Had to e-mail for tracking number."
"Although my glasses arrived damaged, I was sent a replacement pair immediately a;ong with a return shipping voucher. This was certainly expedited in a professional manner. And even better was that I did not have to wait two weeks or more for the exchange to occur. Thank you so much zbestglasses for yout prompt and courteous customer service!!"
"It was gooooood transaction.
Quick shipping and nice emails.
Greate deal on sunglasses and fare shipping"
"Buyer Beware!! I bought a $180 pair of silhouette sunglasses which took about 10 days to arrive. To their credit, the glasses were fine, but I needed to return them, which comes with a 15% re-stocking fee. I returned them over 2 months ago, no credit has yet appeared on my credit card statement and 4 email attempts have not been responded to. There is no customer service phone number to be found anywhere on the site. What customer service?!"
"BUYER BEWARE!!!
I purchased a pair of Revo sunglasses from ZbestSunglasses.com. They took 12 days to arrive from the date of order. ZbestSunglasses does not provide a phone number anywhere on there site to inquire about the status of the order. They do not provide a UPS tracking number. I sent THREE emails to their Contact Us email address, and they never responded. When the sunglasses finally did arrive, they did not come with a Certificate of Authenticity or a Manufacturer’s Warranty Card, as promised by the site. I just hope that I didn’t receive a counterfeit pair of sunglasses…
"
"I placed an order with them on 10/20/03 for Revo Extreme Wrap Sunglasses. Order was shipped same day, price and shipping were very reasonable. Recieved them on 10/24/03 in great shape. Did not see a review for them anywhere on the web so was a little wary, so after my good experience I thought I would let others know."