"Generally, it was alright. It wasn't visually appealing and navigation wasn't super easy. BUT I will say that the customer service I've experience so far has been superb!!I contacted costumer services about two items that I wanted to return if eligible. Susan V emailed back within a few minutes and not only said she'd add credit to my account (I don't think it has gone through yet) but she told me to keep the clothes and donate them, as I am probably busy with other things. I donate and help feed homeless and needy in my area and that is where the items will go this Saturday. I am so grateful! Not even counting the store credit without return, she responded quickly and was very kind and helpful. Thank you so much, Susan V!"
"I love this site or I wouldn't shop here all the time!"
"Prices are very competitive and will have to experience more to give full details on orders and quality of products."
"Items are reasonably priced. The item I received was somewhat defective. I'm sure most items are good quality."
"At first when I received your emails, I was discouraged because I could not view your items until I logged in with my email. I did not understand this at first."
"Where can i find these items at a retail store?"
"I absolutely LOVE ZULILLY and will always shop here! IF I ever have any problems, hey are always resolved quickly and above what I expected!"
"I love the website because everything is mostly all in trend and easy to get"
"I love Zulily! I am constantly buying great items from here and I tell people all of the time that I got them on Zulily! Great deals + quality items = a great shopping experience"
"Experience is generally good but would like to see more pictures of clothing and shoes on models to give context. It would also be nice to have input on how sizes map - i have ordered items that at a medium are comparable to smalls and larges - very important to have some standard here or eventually i will stop utilizing this service."
"Your return policy causes me to limit the items I consider purchasing as fit can sometimes be a problem even with size charts as fabric and sizing is never consistent from various suppliers"
"I think Zulily.com is great. The only thing I don't like is the return policy. I bought items and they didn't fit and it states they are not returnable so I was stuck with clothing that I could not wear."
"Great site... sometimes quality in product an issue but overall have recommended site to others. Continue to shop on zulily."
"I found two very nice dresses/ tunic I hope they look as good as on the site, and are the correct size ."
"Always great, just wish that there was more description on some products and more pictures to show product."