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41,834 reviews
4.09 / 5
Shopping  •  Apparel  •  Footwear



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Shipping & packaging:
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Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified Zulily Shopper
Verified
5/5

2016-12-19

"Its always great! Excellent customer satisfaction. I love zulily"


Verified Zulily Shopper
Verified
1/5

2016-12-19

"Asking me to sign up to see a specific product, then find it is not there! Terrible site, and not trustworthy. Scam..."


Verified Zulily Shopper
Verified
5/5

2016-12-19

"I find the zulily site very easy to navigate. Well planned out by your IT staff. kudos to them."


Verified Zulily Shopper
Verified
2/5

2016-12-19

"Zulily don't give enough pictures of their products like some sites do. Zulily ignores you when you have an issue with one of their products if you've already complained about something once. I don't think that's right. I ordered a tunic that was suppose to be an XL and it fits more like a medium which is too tight. They need to let you know if the material is clingy. Extra Stretchy and so forth. I'm sad about how they handled my complaint. So now I'm very careful about anything I purchase from Zulily. Customer Satisfaction should be number one."


Verified Zulily Shopper
Verified
5/5

2016-12-19

"I had a great shopping experience. This survey was a bit long"


Verified Zulily Shopper
Verified
5/5

2016-12-19

"I love shopping on Zulily. I am from a small community and if I shop locally many people are wearing the same clothes. The clothes on zulily are different. I have had only a couple of items not to my standards or wrong item was sent and Zulily immediately responded and cleared up any problems."


Verified Zulily Shopper
Verified
5/5

2016-12-19

"I always enjoy Zulily. I have been very pleased with their selection and quality. Their customer service is both helpful and courteous."


Verified Zulily Shopper
Verified
4/5

2016-12-19

"clothes are great not true to size in most cases and shipping is way to long which is a common mouth to mouth complaint about your site"


Verified Zulily Shopper
Verified
4/5

2016-12-19

"need to carry petite clothing"


Verified Zulily Shopper
Verified
5/5

2016-12-19

"I've purchased products from Zulily a few times now and for the most part I've been very satisfied. I try to evaluate the product as thoroughly as possible if it's not one that I'm familiar with but I've learned that I should not purchase jewelry from your site. I purchased a few items, none of them were very expensive but I've had two items so far that I wish i had not purchased. One was a ring that I had on for less than 24 hours and a stone fell out and the other was a pair of earrings and when I went to put them on one of the stones was missing. Wasted money because there are no returns. The ring was replaced but I'm afraid that it will happen again so it's still in the package and the earrings, I contacted customer service and I've never heard back. I believe that they cost about $10 but it's like throwing away $10 because I did not even wear them once and they are no good as they are. I guess eventually I will just throw them away."


Verified Zulily Shopper
Verified
5/5

2016-12-19

"Great, I have always really liked Zulily"


Verified Zulily Shopper
Verified
2/5

2016-12-19

"I regret that I noticed only the flashing message to receive by Christmas at the top of the page and did not notice that my extensive order will not ship until mid January until I purchased. Not happy at all about that."


Verified Zulily Shopper
Verified
5/5

2016-12-19

"I love shopping on Zulily. There is a wide rage of items daily. Sometimes get tired of seeing the same things at the same price. I shop year round for a Christmas project here in my town and Zulily makes that easy. No postage (once a year payment) and no standing in line! Then I enjoy shopping for my family!"


Verified Zulily Shopper
Verified
2/5

2016-12-19

"I've been disappointed with the quality of a few items"


Verified Zulily Shopper
Verified
4/5

2016-12-19

"It was fine. As this was my first time purchasing, I will be assessing my overall satisfaction after I receive my products."