"I love shopping on Zulily!!! Sometimes I duplicate an item while checking out. I miss out on some things waiting for my money to work out. I would like to see plus size clothes on plus size models not super thin models. Tunics that have spandex do not fit flowy as pictured. the high low hems are not pretty! be advise elderly people also shop with you -- consider some older models, please. Love your organization products and kitchen products. Keep up the good work!!!"
"I was surprised and pleased that when I phoned about a product not coming close to meeting my expectation that the issue was resolved quickly and to my satisfaction :)"
"Generally very good. Customer service is awesome. Had to return some things due to bad quality."
"It is my opinion that quality is dropping and many items appear higher quality online than when I get them in the mail"
"I love shopping on Zulily, and I always recommend to my friends. I want to thank the Zulily Team and let them know that they are doing a great job!The variety and prices are great!"
"Love shopping on Zulily. Love their customer service!"
"Until Zulily improves product description I won't shop there."
"In general, Zulily is a good site for online shopping. Shipping times are long, but they do have a lovely variety of unique products (and those cute little 'thank you' cards) that make the wait worthwhile. Quality isn't bad either, and customer service is not hard to come by, which was the biggest sell for me."
"Zulily customer service reps are top notch!"
"Shipping cost to be eliminated."
"Quite often my size is no longer available. Since it's been my experience that your clothes run small, I require 1X to 2X in order to have the garment fit properly."
"Zulily is one of my favorite shopping experience. The quality of the product and diversity offered make it a great one stop shop."
"Zulily is my favorite online website to shop from. I absolutely love the wide variety and range of items you can find on this website; it's not just for women but for any gender and age. One of the main reasons this is my favorite website is because of the friendly and helpful customer service. I always recommend Zulily to other people because of their extensive inventory and impeccable customer service. Because I love this website so much I want to see it improve. I order form Zulily about a couple times a month, and I would say that one of every three items I order does not fit the description of the website. With that being said, I feel like an easy solution to this issue is to have better product descriptions, more pictures, faster shipping, and customer reviews. It is very frustrating ordering an item feeling like you are gambling on whether you are getting what you think you ordered or something completely different. Especially because Zulily items take so long to ship."
"I really love the way the Zulily website looks and the merchandise is quite appealing. However, not being able to return a purchase has caused me to make most of my purchases elsewhere. Household decor items are easier to purchase knowing that they are non-returnable, but with clothing and shoes--I cannot purchase if I can't return them--what if they don't fit?? I'm not taking that risk."
"I enjoyed it very much. Thank you."