"I enjoy seeing a variety of new items on the Zulily site. Always fun to check out. Delivery times are usually quick."
"Too many emails, end up deleting them"
"no problems today but sometimes it will not load correctly on my ipad."
"In general the experience is good. I would like to see more views of all clothes. Often the only view is from the front. I would at least like to see front and back views of every piece of clothing."
"OK-but pictures of boots I was interested in should of shown a view of the back"
"We have purchased several items from Zulily that we love. More often than not, the period of time from the order to the delivery is very long. Sometimes, I do not mind because I really want that item and can wait, but on some occasions, I get an idea on Zulily, but then look for the same or similar item elsewhere because I can't wait for weeks. I am VERY hesitant to purchase fragile items. We ordered to jar candles from Zulily. One of them arrived broken. I guess that I should have sent it back, but I decided it was not worth the hassle. I will just not buy fragile items again."
"I generally love shopping on Zulily."
"fyi...you all have the best customer service"
"Below average today but usually i am happier with zulily"
"Wonderful usually. Had dog ornament I was using as a gift...arrived busted...Levett?? PJ's were snug fit...did not mention that grandson is chunky..so probably will not be able to wear them"
"The tracking of purchases is awful. No updates on the purchases what so ever. I had to call customer service 4 or 5 times to find out what was going on. The items were guaranteed by Christmas. Now they won't be here until the week after. Coming from China, stuck in customs. Really? Are they coming on the slow boat from China. The only good thing is that I will be getting my money refunded and still receiving the items. The descriptions should say when items have to shipped in from China or elsewhere. I never would have bought them if I knew they were coming from China."
"Love Zulily!! Best customer service EVER!!!"
"My only issue is that items are not returnable.Ordered a jacket and when I washed it (gentle cycle, cold water) and dried it (medium heat) all the stitching came out! I have never had this experience with any item I have purchased before from Zulily."
"Love Zulily.....but more and more of my items are sadly arriving damaged!"
"love the variety and customer service is usually wonderful. Sizing and quality can be a problem with some brands at times. generally good experiences!"