ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

41,834 reviews
4.09 / 5
Shopping  •  Apparel  •  Footwear



Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified Zulily Shopper
Verified
5/5

2017-01-26

"very nice and lots of great items! Love the furniture selection!"


Verified Zulily Shopper
Verified
3/5

2017-01-26

"I shopped sale goods and thought I would be charged less for the item."


Verified Zulily Shopper
Verified
4/5

2017-01-26

"customer service is great, but sometimes the products are subpar, not matching pictures or very see through without that being in the product description. Had multiple issues with orders, received a size 6 and a size 9 boot. Have never had any issues with receiving credits for any problems however I would just like good quality product."


Verified Zulily Shopper
Verified
5/5

2017-01-26

"I ALWAYS ENJOY BROWSING YOUR SITE. LOTS TO SEE."


Verified Zulily Shopper
Verified
4/5

2017-01-26

"good! i frequently shop zulilly, although some times i am unable to wait for the products to ship to me in the zulilly timeframe. i appreciate the variety of products available!"


Verified Zulily Shopper
Verified
4/5

2017-01-26

"I have enjoyed browsing your website for quite a while, but I ordered a dress which arrived yesterday.The first problem is that there is no paperwork included in the package at all. The return address is in China which is totally unsatisfactory if I want to exchange for size or return for poor quality. Why is there no packing slip? I have not checked my bank statement, but am I being charged for a money exchange fee? If so, I think customers should know their merchandise is coming from China and there will be extra charges. Please send me a packing slip or merchandise shipping information."


Verified Zulily Shopper
Verified
5/5

2017-01-26

"Sometimes the size chart confuses me. That isn't anything out of the ordinary i'm always overthinking not your sites fault it's just me. I LOVE ZULILY and iv'e been a customer for about 8 months now if i were to complain the only complaint I would have is receiving the items i order sometimes takes up to 8 to 10 weeks, other then that you are perfect to me.I'm not on my computer i'm using a friends i don't no my password i keep it open in my computer so i'm a guest today i am a regular ZULILY ADDICT my e-mail is ****@**** Julie Sosa."


Verified Zulily Shopper
Verified
4/5

2017-01-26

"Overall experience is good. Kept up to date from confirmation of purchase to delivery."


Verified Zulily Shopper
Verified
4/5

2017-01-26

"I've become addicted to shopping at Zulily."


Verified Zulily Shopper
Verified
3/5

2017-01-26

"prices are way to high even your sale prices are unaffordable"


Verified Zulily Shopper
Verified
5/5

2017-01-26

"The difference in the Canadian and American dollar holds me back from ordering anything because it is an additional 25% charge on top of shipping costs (and brokerage fees)."


Verified
1/5

2017-01-25

UNBELIEVABLY HORRIBLE SERVICE

"Ordered for Christmas. Even though it said it would be sent in 2 shipments, each item shipped seperately. Only 2 arrived before Christmas. And on January 25th I got word that they are refunding the amount for an item never shipped..... one piece of a 2 piece outfit. NEVER, NEVER again will I order from them, and I will warn people from ordering from them"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified Zulily Shopper
Verified
4/5

2017-01-25

"The no returns is a little risky :)"


Verified Zulily Shopper
Verified
4/5

2017-01-25

"I normally have really good experiences with zulilly, there of been a few minor issues like receiving the wrong size or product doesn't match the description and and occasionally I received broken items, but so far the times that I have reached out to fix problems, Zulily has been very helpful."


Verified Zulily Shopper
Verified
5/5

2017-01-25

"I LOVE the daily zulily notifications. Lobe to browse."