General Review Guidelines for Writing Reviews

Who can write a product review?

If you own our product or you’ve otherwise used our product, you can write a review about this product.

Tips on writing a great review

  • Explain WHY. The best reviews include not only whether you liked or disliked our product, but also WHY. Feel free to talk about related products and how our item compares to those.
  • The more specific, the more helpful. Your review should focus on specific features of our product and your experiences with those features.
  • Not too short, not too long: Written reviews must be at least 20 words and are limited to 5,000 words. The ideal length is 75 to 500 words.
  • Be honest: We welcome your candid opinions about our product--positive or negative. We do not remove reviews simply because they are critical. We believe all helpful information can inform our customers’ buying decisions.

What's not allowed?

We ask that you follow these guidelines. Otherwise, we reserve the right to remove any reviews that do not adhere to our policies.

Offensive material:

  • Illegal or immoral conduct.
  • Obscene or distasteful content.
  • Vulgarity, profanity, or spiteful remarks.

Promotional content:

  • Content that is clearly of advertising nature.
  • Opinions by somebody with a financial interest in the product or a competing product.
  • Reviews written for any form of compensation.

Inappropriate or off-topic content:

  • Plagiarism of other people's material.
  • Phone numbers, postal mailing addresses, and URLs external to this retailer.
  • Names of other retailers or your experiences with those retailers.
  • Product prices.
  • Don’t describe your shipping experience or other experiences that are related to the shopping experience. Focus on the actual product.
  • Details about availability or alternative ordering and shipping information .