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Stores > 1stopbedrooms
  • 1stopbedrooms 1stopbedrooms Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

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    Payment options

    • option not available Visa / Mastercard
    • option not available American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer
    • option not available Apple Pay
    • option not available PayPal

    Shipping options

    • option not available UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery
    • option not available Digital Delivery
    • option not available Amazon Prime

    Online Ordering

    • option not available Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
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  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.66/10 8.66/10
    Chance of future purchase: Rating 8.48/10 8.48/10
    Shipping & packaging: Rating 7.65/10 7.65/10
    Customer service: Rating 8.66/10 8.66/10
    Return/Replacement policy: Rating 6.73/10 6.73/10
Voice your opinion! Review 1stopbedrooms by clicking a star below.
Rating 10/10
5/5
2017-11-20

Excellent customer service!

" Fast reply on questions. The site has wonderful prices! "


Rating 10/10
5/5
2017-11-18

Great company with outstanding service and communication.

"Great company to work with...best pricing, delivery was on-time, and very professional.
We would highly recommend to others.
"


Rating 10/10
5/5
2017-11-16

Easy Transaction

"We found the site by accident but glad we did. Great selection, competitive prices and easy to browse site. Will use them again"


Rating 2/10
1/5
2017-11-14

The worst scam in the internet

"They say that it is 2 week delivery when you order and then 2 weeks later, it is a 4 month backorder. DO NOT BUY FROM THIS SCAMMING PLACE"


Rating 10/10
5/5
2017-11-13

Awesome deal!!

"I was able to save a few hundred of dollars with 1stopbedrooms vs other top furniture stores on the exact same stuff,,
Thanks a bunch guys!
"


Rating 10/10
5/5
2017-11-11

Great customer service!!

"The sales rep I️ talked to was very helpful. Very knowledgeable."


Rating 8/10
4/5
2017-11-10

Good customer service

"Good customer service in chat."


Rating 2/10
1/5
2017-11-08

Terrible Customer Service

"I ordered a dining room set and bed from 1 Stop Bedrooms.After 2 weeks I had heard nothing concerning processing or delivery dates for the furniture.
I called customer service and was told that shipment of the furniture to the carrier for delivery would be the following week. When by mid-week of the supposed shipment week I had not received any emails notifying me of shipment date, so I called customer service and after 15-20 minutes on hold, I was informed that shipment for the dining room table would not take place until the following week and they could not tell me when after that date I would receive delivery of the furniture from the carrier. When I asked to speak to a manager I was put on hold another 20 minutes or so however a manager never picked up the phone. About an hour later I received a call from a manager who told me that if I cancelled I would be charged a 30% restocking fee plus a cancellation fee. Do not trust this company
"


Rating 10/10
5/5
2017-10-09

Great service

"Easy to order, hassle free. Great delivery and set up experience"


Rating 10/10
5/5
2017-10-03

Delivery

"Awesome delivery guys and couch!"


Rating 10/10
5/5
2017-09-29

Excellent sales assist and delivery

"From start to finish everything that was promised was fulfilled. I scheduled my delivery and it was delivered as promised. Excellent service. "


Rating 2/10
1/5
2017-09-28

Horrible experience !!! Never buy from here

"Usually I don't give review but 1stopbedroom forced me to give review. Just wanted others to know before they try to buy from here.

I ordered Ashley sofa on phone with sales associate who promised 3 week delivery inspite of reviews on delivery issues (my bad as I did not trust reviewers). Had to followup 8-10 times to get the delivery. Sales associate kept making false promise. Once they said, one piece is not ready so they will split delivery which they never did and kept on buying time. Finally it came after 8 weeks with poor quality. I sent them pictures. I was in touch with sales associate through text and he kept asking pics in from different angles. Agreed that Sofa has issue and ask me to reach out to claim department. When I spoke to sales associate, he promised to replace the piece but did not do anything. After 3-4 weeks of follow up someone came at home and checked sofa. He agreed that its defective sofa and he will give report accordingly. He asked me to call after 2 weeks to call center. Its been 4+ months and multiple follow up with their service department, but no one is even worried about my claim.
I will update if I get any response in future but I really advise all buyers on not to buy from 1stopbedroom. It is better to buy the product from manufacturer for ex. in my case Ashley. They will do price match so negotiate with this guys and buy from manufacturer as they take care of customer's genuine issues.

Please explore other options instead of buying from them as 1stopbedroom care about you only until pay for your order and after that you are on your own !!!
"


Rating 10/10
5/5
2017-09-07

AWESOME CUSTOMER SERVICE!

"Sales support was excellent


"


Rating 10/10
5/5
2017-09-05

Just Excited.

"Just Great!!.. 1stopbedrooms made it possible for us. This Signature Brand its a great living room set.
The delivery guys made it to our home early and set it up for us, nice job. Surely we will enjoy them for years to come. Thanks
"


Rating 10/10
5/5
2017-09-03

1stopbedrooms

"Ordering was quick and easy. Chat assistant was very helpful. Great prices!"


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1stopbedrooms is a merchant member
1stopbedrooms participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 3,466 merchant members.