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Stores > 3tailer
  • 3tailer 3tailer Elite Status
    • ADDRESS
      60048
    •  
    • BUSINESS HOURS
      9am - 5pm CST
      GENERAL PHONE
      888-732-3830
      FAX
      n/a
    • SUPPORT EMAIL
      support@3tailer.com
      SUPPORT PHONE
      888-732-3830

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer
    • option not available Apple Pay
    • checkmark icon PayPal

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • option not available International
    • checkmark icon 2-3 Day Delivery
    • option not available Digital Delivery
    • option not available Amazon Prime

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Notified of Public Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 10.00/10 10.00/10
    Chance of future purchase: Rating 9.29/10 9.29/10
    Shipping & packaging: Rating 10.00/10 10.00/10
    Customer service: Rating 9.58/10 9.58/10
    Return/Replacement policy: Rating 10.00/10 10.00/10
Voice your opinion! Review 3tailer by clicking a star below.
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Verified Customer
Rating 10/10
5/5
2017-11-18

awesome is all you can say

"great company to get products from easy and fast"


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Verified Customer
Rating 6/10
3/5
2017-11-13

"Hi, the website was nearly impossible to navigate. I couldn't look up the products I was looking for. I ended up going through the entire Holiday Décor section to find it and then when you click to continue shopping, it takes you all the way back to the beginning, not to where you were. I had a very pleasant exchange, however, with one of the owners who was trying to find me a good deal on a purchase. That was impressive. Thanks."


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Verified Customer
Rating 10/10
5/5
2017-11-12

Great Prices!!

"found this product for my little sister on another website for a MUCH higher price, and then ended up finding it on 3tailer for a much better one! thank you so much!"


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Verified Customer
Rating 6/10
3/5
2017-11-12

First time buyer

"The listed price for the item I purchased was $44. Price paid on the invoice was $57. Costs were not itemized, but I presume the difference was due to taxes and shipping. Confusing because the product page advertised free shipping. I really don't care as long as the thing works. It was difficult to find something to fit my needs."

Rep reply posted Nov-13-2017

A rep from 3tailer, 3tailer, has responded

“Thank you for bringing this to our attention. We stand behind our prices and are a company full of integrity. We have issued a refund for the over payment and are looking into the glitch that has caused this so this does not happen again to anyone. Please feel free to contact Customer Support at Support@3Tailer.com or by phone at 888-732-3830 with any other concerns or questions. Thank you again. ”


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Verified Customer
Rating 10/10
5/5
2017-11-10

"It was very easy to order what I wanted . CAN'T WAIT TO GET IT "


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Verified Customer
Rating 10/10
5/5
2017-11-07

Awesome

"I’ve ordered costume and assesories at 3tailer almost every year and I’m never disappointed. They have great customer service also. I had a problem with one of the orders and they fix it right away. I’m very please with 3tailer."


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Verified Customer
Rating 10/10
5/5
2017-11-07

Awesome Customer Service

"I need a specific part and 3tailer went out of their way to help me find the right part to meet the specs I needed. They even called the manufacture to confirm the specs were correct! Thanks guys keep up the great work!"


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Verified Customer
Rating 10/10
5/5
2017-11-05

"Fine. Great deal. First time to this website."


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Verified Customer
Rating 10/10
5/5
2017-11-05

"I am buying diabetic socks at this site for at least five years, and I am totally satisfied."


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Verified Customer
Rating 10/10
5/5
2017-11-04

Fun Time

"Outstanding service ! Really has nice time use it."


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Verified Customer
Rating 10/10
5/5
2017-11-04

Did what they should

"Ordered two items. First one was shipped and everything was okay. Had to call and ask about second one. It was shipped the next day. Unfortunately the second one was received damaged. After taking multiple pictures to assure them that the item was indeed damaged and it was received that way, a replacement item was shipped."


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Verified Customer
Rating 8/10
4/5
2017-11-03

happy kayaker

"very happy any snags quickly corrected on chat line"


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Verified Customer
Rating 8/10
4/5
2017-11-03

where's the fields!

"the only part about it I didnt like was when I was entering my shipping and credit card info, it was hard to see where the entry fields were. Maybe change the background of that page to a darker color so the entry fields show up better. Just sayin!"


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Verified Customer
Rating 6/10
3/5
2017-11-02

Havent recieved my order but happy so far

"Havent recieved my order but happy so far"


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Verified Customer
Rating 10/10
5/5
2017-11-01

Post Lamp Review

"Product was as described, timely delivery, good value."


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3tailer participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 3,466 merchant members.