Elite seals are prestigious banners given to retailers who are loved by their customers. To get one, a retailer has to consistently get high scores over time
4.69 / 5 (55 reviews) average score over the past This merchant had 92.73% positive reviews over the last Six Months
Six Months
Positive: 51
Neutral: 0
Negative: 4
Write a Review
Customer Reviews | Filter Reviews
5/5
Updated on: 2025-01-13
Great experience buying from this site.
"Shipping was super fast, and everything arrived well-packaged. The website was easy to navigate, and the checkout process was smooth. Would definitely recommend them to others."
Detailed Ratings
Overall product shipping and delivery process
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Product Returns/Refunds/Exchanges
5/5
2025-01-11
Great Lens Quality from Canon
"I couldn't find this lens Canon 100-400mm until I found it here on the website. It's well-priced, arrived neatly packaged and communication went smoothly. I'll buy a camera here if my savings allow."
Detailed Ratings
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
5/5
2025-01-10
Great Priced Camera
"They made a great effort and made a fast delivery to get my camera out in time. The service was great, I rang and spoke to a knowledgeable agent, 42PHOTO are considerably cheaper than other suppliers too. My daughter recommended 42PHOTO, and I'm now waiting to purchase a Canon 100-400mm lens soon. I'll cross-check the prices for this lens, but initially I find them cheaper. I thoroughly recommend these guys. Better experience than I thought."
Detailed Ratings
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
1/5
2025-01-05
Shady Business.
"They list items on their website they don’t have, then push customers into buying more expensive alternatives. This company shouldn’t be allowed to operate."
Detailed Ratings
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
1/5
Updated on: 2025-01-04
Horrible experience lost $700 on Amazon
"I ordered a camera for my wife as a Christmas gift which never turned up and they charged my credit card $700 cancellation fee. How does Amazon enlist or accept this merchant's behaviour? I had to call my bank and give new instructions on these fly by night setups"
Detailed Ratings
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
1/5
2025-01-04
Would never do business with these guys again.
"I ordered a camera with a 3 day delivery guarantee. After waiting a week, I contacted them only to be told the product was unavailable due to high demand. They tried to sell me a pricier alternative instead but after reading their negative reviews I decided to cancel the order, they need to focus on customer service."
Detailed Ratings
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
1/5
Updated on: 2025-01-03
AVOID THIS PLACE ON AMAZON & EBAY
"Same narratives as everyone has described them firsthand. Saw a steal price on a camera body online. Bait & switch false advertising is their only business model coupled with fake reviews, those people should be put in jail"
Detailed Ratings
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
5/5
2024-12-30
Excellent service all around.
"I ordered a new Sony FE 12-24mm f/2.8 lens and they kept me updated during the whole process. The lens arrived within the expected time. Good prices and great service. I'll be telling my photographer friends about this place."
Detailed Ratings
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Product Returns/Refunds/Exchanges
5/5
2024-12-26
Super happy with my purchase.
"Finally got my hands on the Canon XA60 camcorder. This is gonna be great for my documentaries. I was also able to find some hard to find external microphones that I needed. The whole process was smooth and the camcorder arrived in perfect condition."
Detailed Ratings
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
5/5
2024-12-24
Great Service
"Product was a Christmas gift camera for my husband. It arrived early a day before. Everything is securely packaged and I also received a confirmation email. Great service"
Detailed Ratings
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
5/5
2024-12-22
Great website and fast delivery.
"Customer service was very helpful and provided very quick response. Ordered a Fujifilm X-T5 camera and a macro lens to explore nature photography, Shipping was fast and the products arrived in immaculate condition. I would recommend 42 photo to anyone looking for good quick service."
Detailed Ratings
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
5/5
2024-12-20
Smooth Process and Secure Packaging
"I had a fantastic experience with my DJI Focus Pro Creator combo's purchase. The entire process was incredibly smooth, I was impressed with the packaging and communication; everything arrived in perfect condition. Their range of equipment and service across board, from sales to repairs is unmatched. 42nd Street Photo is our go-to partner for high-end video equipment for our company's film production."
Detailed Ratings
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
5/5
2024-12-15
Very Impressive, 5 Star
"Wasn't sure, as never heard of company before, googled and ordered a Panasonic 4K camcorder, dispatched the same day and because it was on a weekend it arrived Tuesday, the parcel was delivered promptly in eco-friendly packaging! Super quick shipping to Maui and no hidden shipping fees. Highly recommended."
Detailed Ratings
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
5/5
2024-12-13
Great price and great service
"Tamron 150-500mm Sony E-Mount Lens First time I used this retailer and it won't be my last. Ordered the Tamron 150-500mm as it was taking so long to get one from anywhere else. Lens arrived a week after ordering which was well within the estimated delivery time, circular polarizer was well packaged. All of my emails were swiftly replied. All in all a very good buying experience and a saving of $100!!"
Detailed Ratings
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
5/5
2024-12-11
Definitely worth the money!
"My purchase of the Nikon Z 70-200mm f/2.8 lens went really well. The process of checking out was smooth and over and above my expectations, the lens condition was perfect and the delivery was quick. Thanks as always to 42 photo for providing great products and service."
Detailed Ratings
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
1 - 15 of 2267 reviews
Are you this business?
Accelerate your voice by collecting Ratings and Reviews with us! Claim your business page for free or Learn More
About 42nd Street Photo
We sell digital cameras, camcorders, audio and video electronics. Located in the heart of new york city, we are the store you've known for over 40 years. Shop 42nd street photo online 24 7 or visit our store on 5th avenue between 35th&36th street for deeply discounted electronics.
Retailer Information
Contact:
(888) 810-4242
CS@42photo.com
42nd Street Photo
visit the website
Share 42nd Street Photo's Store Rating
Category Rank
42nd Street Photo is ranked #77 in computers & electronics
42nd Street Photo is ranked #21 in consumer electronics
