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3.91 / 5 (11 reviews) average score over the past This merchant had 72.73% positive reviews over the last Six Months
Six Months
Positive: 8
Neutral: 0
Negative: 3
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5/5
2024-10-20
Super fast delivery
"Quality of the part meets visual standards, functionality of the part we’ll see"
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5/5
2024-10-19
Great rimS
"The rims I got from you guys made my suburban look amazing."
5/5
2024-10-10
Excellent!
"Love the fast shipping and customer service."
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1/5
2024-10-09
No cancellation of order
"10-4-2024 I Ordered 2 rear axles on a Friday evening around 5 p.m central time. I realized over the weekend that I ordered 2 left axles. 10-7-2024 I Called to the California phone number at 11:30central time 9:30 California time. I have my order number and explained that I wanted to cancel the order and reorder the correct axles. The person I spoke with said it shouldn’t be a problem. After a few minutes I was sent an email requesting a cancellation from 4wparts vendor. I then received a UPS tracking label that was created at 4:00 p.m. The following day 10-08-2024 i called to ask why it was not canceled. 4wparts said the vendor must not have acknowledged the cancellation. The person on the phone said I would have to wait for the part to arrive before I could go any further. I received the parts at 1:00 p.m. today. The box the axles were in was destroyed. The axles had been rubbing against each other as well as the diamond plate flooring of the ups truck. The ups driver said they would note and take pictures of the damage. I then callled 4wparts back and explained about the ups damage. I also wanted to send them back. I was told by 4wparts to take pictures and send it to them. Now I have to wait for the vendor to give the okay to send them back. I didn’t purchase the axles from the vendor I purchased the axles from 4wparts. It seems like a good way to pass the buck. So not only do I have to pay return shipping for something that should have been canceled!! I have to wait 24-48 hours for the vendor to get back with me. Terrible experience!!! Will never do this again!! Lesson learned buy local!!!!"
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5/5
2024-10-06
JEEP JLU Tire Relocation Assembly and Fasteners
"Parts and fasteners (washers, lock washers and bolts) were exactly what I needed to install 35" tires with GM OEM tailgate reinforcement bracket. The part works well with the OEM part and I feel more secure that the tailgate will be able to properly support the 100 # tire/wheel set.
The finished product also looks great."
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1/5
2024-09-24
Damaged during shipping - No response
"The tonneau cover I ordered was damaged upon delivery. FedEx left it at my door and no signature was required. I emailed customer service and got no response. I’ve contacted the company that produces the tonneau cover to try and get replacement parts. I most likely won’t order from 4 Wheel Parts again due to their lack of customer service."
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5/5
2024-09-19
Excellent.
"Ordered wheels on Tuesday and delivered today. Thanks"
5/5
2024-09-18
A-1
"Lightning fast shipping. Exactly what I ordered. Zero issues. Will return to shop again."
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5/5
2024-09-06
Warn Zeon Long relocation kit
"Fast delivery and just what I needed although a little pricey versus Amazon."
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5/5
2024-09-05
Great Service and Availability !!!
"I was looking for 4 Falken WildPeak AT4 tires in a 295/65/20 size. I checked a couple of places and was told that the tires were on a National Backorder for possibly 3 months. I was assured that these tires were in stock. They were shipped out the same day !!! The Representative was very helpful and had a Great Personality. I Definitely Recommend 4 Wheel Parts."
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1/5
2024-09-03
Added shipping charge AFTER payment!!!!!! Cancelled order! Being ignored!
"4W2637617090
Cancelled order within 3 seconds of placing order due to shipping charges being added AFTER payment!"
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5/5
2024-08-30
Great service
"Great service will definitely will be coming back"
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1/5
2024-08-29
After the payment
"After the payment of $12.00 and shipping $9.00, total $21.00, they want $66.00 for shipping on a light part that fit on an envelope!"
4/5
Updated on: 2024-08-28
Service beyond anything I have ever experienced
"Brian at customer service was meticulous in his research to make sure I ordered the right part."
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5/5
2024-08-28
Perfect customer service
"Straight to the point… asked why I was calling and gave me the answer. I was told that She will sent me an email about the product I was inquiring about. Short,professional and polite… Thank you for excellent customer service"
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1 - 15 of 53994 reviews
