Miscellaneous
804 reviews
9.60 / 10
  • ADDRESS
    68046
  •  
  • BUSINESS HOURS
    Mon-Thurs 7 a.m. to 7 p.m., CST Fri 7 a.m. to 6 p.m., CST
    GENERAL PHONE
    1-800-555-5335
    FAX
    n/a
  •  
  • SUPPORT EMAIL
    infogroupcsr@infousa.com
    SUPPORT PHONE
    1-866-382-2555

Payment options

  • checkmark icon Visa / Mastercard
  • option not available American Express
  • option not available Discover
  • option not available Money Order
  • option not available COD
  • option not available Check
  • checkmark icon Wire Transfer
  • option not available Apple Pay
  • option not available PayPal

Shipping options

  • option not available UPS Ground
  • option not available FedEx Ground
  • option not available FedEx Express
  • option not available Priority Next Day
  • option not available Standard Next Day
  • option not available International
  • option not available 2-3 Day Delivery
  • option not available Digital Delivery
  • option not available Amazon Prime

Online Ordering

  • checkmark icon Online Ordering
  • option not available Online Ordering Tracking
  • checkmark icon Secure Order Processing
  • option not available Require User Registration
  • option not available Guaranteed Security

Other

  • option not available International Order
  • option not available Customer Info. Confidential
  • checkmark icon Customer Support
  • option not available RMA Required
  • checkmark icon Review Guard
  • checkmark icon Notified of Public Replies

Review History & Profile See full Rating history

Product & services pricing 8.28/10
Chance of future purchase: 9.09/10
Shipping & packaging: 9.69/10
Customer service: 9.48/10
Return/Replacement policy: 9.24/10
Click a star to Write a Review!
5/5
2018-05-14

Super easy, great customer service

"Heather noticed I was logged into our account and called us to see if she could help. She helped finish our order and got us exactly what we wanted! Thanks!"

Helpful Cool

5/5
2018-05-11

Pat Dudzinski

"Pat Dudzinski called to explain the promo ending next week. He helped us order for next year. Attentive to any questions and patient as I checked with our department heads to ensure we'd be ordering again."

Helpful Cool

5/5
2018-05-11

Best Customer Service Ever!

"This is our first time with InfoUSA, and had a great experience. "

Helpful Cool

5/5
2018-05-10

Great service

"Tim and Amanda were terrific to work with. great follow up!"

Helpful Cool

5/5
2018-05-09

Thanks!

"Great job. Great Customer Service. Exactly what I needed!"

Helpful Cool

5/5
2018-05-08

5 Star Rating

"Kristen Buck was excellent and got the list back to me within the same day of ordering."

Helpful Cool

4/5
2018-05-08

Good

"Used you guys because you have the option to draw my own territory on a geographic map. "

Helpful Cool

5/5
2018-05-08

Great service

"I received great service! Heather was wonderful about answering all my questions and helping me get the info I needed."

Helpful Cool

5/5
2018-05-08

List Purchase

"The process was simple and the support was very good!"

Helpful Cool

5/5
2018-05-07

Excellent service!

"This is our first time mailing and the representative was very helpful and quick in answering all our questions. "

Helpful Cool

5/5
2018-05-07

good service

"I received prompt and quality customer service and my product was quickly delivered. "

Helpful Cool

5/5
2018-05-04

Top Notch Customer Service

"Needed to find an affordable way to build a list of prospects to start my business. Hoovers was way too expensoive for my new company- then I found Info USA and am thrilled. Best surprise was when I called in fpor help and lots of questions, Mandy Fox answered the phone and walked me through the entire process, while being more patient with my questions than she probably should have been. Then, when I called in the next day (with more questions) Mandy was off but her back up person, Channa, was just as helpful. What a wonderful first experience! And the information is just what I am looking for..."

Helpful Cool

5/5
2018-05-03

great custom service

"They were willing to walk us through everything step by step. Calling us back to make sure we where able to get what we needed and able to keep us in compliance with no call list "

Helpful Cool

5/5
2018-05-02

List Purchase for Plaza Research ATL

"John was a delight to work with! He called me to follow up within less than five minutes of my online register. From there he spoke with my project manager to help make sure we were getting the correct individuals to reach out to. He had the list to us along with receipts within less than an hour I believe, and followed up again to ensure all was well. Such a nice change from previous list purchase company experiences. We will definitely be reaching out again with any future needs. Thanks John! "

Helpful Cool

5/5
2018-05-01

Survey InfoUSA

"My email inquiring about purchasing a list was responded to immediately, as well as a phone call with Brandon. All information was concise and understandable. After I ordered the list, I received it in my inbox immediately after talking with Brandon."

Helpful Cool

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