Elite seals are prestigious banners given to retailers who are loved by their customers. To get one, a retailer has to consistently get high scores over time
"It’s not fully installed yet but the customer service and delivery where are perfect
Again Jack was my salesman and he really made it happen
Very good experience. So far"
"I have bought several items from Alpine and never had a problem with any item! Any questions i had were easily answered quickly by very friendly customer service personal!! A rare treat these days!!!!"
"the delivery was scheduled for last wed, the 12.it showed it left reno on the 10th,it never arrived. we were never notifie d by the shipper where it was or what happened. it finally was delivered today,the 19th. the driver was not happy. the lift gate was not working and needed a crow bar to fix. he did load it on our friends truck bed so we could drive it down the drive to the shed. he handed the paperwork to our friend.forget the name was LINDA, but it is here and a nice unit. we will install it tomorrow"
Alpine-Home-Air-Products from Alpine Home Air Products has responded
Posted Mar-20-2025
Thank you for sharing your feedback. We’re sorry to hear about your experience and understand your frustration. We truly value your business, If we can provide you with any further assistance please reach out to our customer solutions team at (800) 865-5931.
"Extremely helpful!!! Interacted with both the sales and technical support departments and they could not do enough to try to resolve the issues I had. Highly recommend!!!"
"The tech support in this company is truly the best. The sales department had my interest in mind and stared me in the right direction, they weren't trying to just make another sale.
It was hard for me to comprehend why was I getting a phone call from them within an hour of making my purchase, is so rare to find a company that follows up and wants you to get what you paid for, and to make sure that what you ordered is the right product you need. They explained to me the different options and what would work best. We customers have forgotten what true customer service is, well, I found it again here. Thank you!"
In 2002 Alpine Home Air Products became the first company to sell heating, air conditioning and indoor air quality products online.
Since then we have proudly served hundreds of thousands of wonderful customers like you, helping them save time and money by buying their products direct. We are pleased to offer you name brand, contractor grade products designed to provide the most comfortable and healthy indoor living for you at home.
Our products are shipped directly to you at low prices. We offer the fastest delivery times nationwide, with most deliveries in one to three business days. Order by 1 PM Central and your order will ship the same day if all products are in stock.
All products come with full installation instructions so you can either install them yourself (if appropriate) or have your local heating and air conditioning contractor install them for you. Either way, you save money! Need a contractor? We will help you get one.
Alpine-Home-Air-Products from Alpine Home Air Products has responded
Posted Mar-20-2025