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"Amazon has always had some issues with bad policy… Things like no price matching of competitors on most items and no reasonable cancellation window. However, we always tolerated those things for what was the best price (thanks to the lack of taxes) and reliable delivery, with a good return policy. Well all of this has changed and it is clear that the internet giant is in trouble.
Now orders that won’t even be fulfilled for 2 weeks, have excessive cancellation issues. Same day delivery ends up being next day or later. Refunds might be 2 weeks. Gift cards don’t work for everything anymore."
"I use Prime and get free shipping and a free streaming channel. Things arrive quickly and are as described. The only thing you need to look out for are items that get good reviews, which are then switched out for other items. You can tell my reading the reviews; if a cast iron pan has a review that says it keeps my water insulated or plays music really well, you know you are looking at a replacement item."
"99.99% of the time zero issues. When there are issues they do not make it easy to resolve them least of all not like they did in the past in their climb to get as large as they are they ave seemingly forgotten what got them there. I would suggest they go back and remember nothing happens over night however this is just a Sear's, Kmart waiting to happen if they do not change course and remember the customer and stop making it hard on them."
"I've never had a problem after years of use. I use the Amazon Chase card, I get money back, and free shipping on almost all orders. I also get to stream stuff on Prime. What few items I've returned I simply took to Kohl's for easy return shipping. Plus, I get a Kohl's discount card each time."
"Returned the defective product from Amazon and the delivery guy checked everything and collected the same on 24th January. Now the customer care team is saying that the product which you returned is not the same and they are not able to provide an exchange or refund."
"It was delivered but it didn't get it ..someone stole my package...please help I need a refund or a reorder please. Not the old Amazon we were familiar with no wonder othe4r online company from afar is booming really being left behind old company"
"I purchased the Arrow ER200NB electric brad nailer for projects I am working on. I have a smaller
Arrow brad nailer but needed one which used longer nails. I have been very happy with both. I am a 78 year old woman and have no problem using this. It's easy to load and not too heavy. 1117"
"Poor customer service; poor return service; Items rarely arrive on time; difficult to get hold of customer service; mostly poor packaging; mostly junk from China where I can get anywhere else if I wanted it; Expensive prime with no real benefits, I can order without Prime and get stuff in the same amount of time. I switched to Walmart +; they deliver the same day within a few hours, even groceries; Chinese junk is delivered in 2 to 3 days - just as fast as prime; Paramount + is free with Walmart +; Returns will be picked up from your house from the closest Walmart or picked up from your house from Fedex; or just bring it back to Walmart when you visit. $99/year"
"But many item r overprice and we r paying unfair price cuz of 2 day shipping and getting rip off which china seller makes money that’s the part I don’t like"