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4.5 / 5 (470 reviews) average score over the past This merchant had 85.11% positive reviews over the last Six Months 
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Six Months
Positive: 400
Neutral: 29
Negative: 41
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5/5
2025-03-24
Great Service
"I could not get to my last order to reorder and was about to start all over again, then decided to do a 'Chat'. The nice and professional agent quickly found and reordered for me, which saved me a lot of time. The pens are always quality, and came within 2 weeks. Great products and service!"
5/5
2025-03-24
Richard O'Brien
"Simply stated, he is my sales rep. Richard excels in customer service by going above and beyond. In all the years, never have their been an issue with any of our orders."
3/5
2025-03-24
Printed return address
"I have ordered envelopes numerous times from your company. I was disappointed that the Font was not nearly as bold as previously and more concerning, the return address was spaced much too low where it should have been. The job was not professional and embarrassing. It is unfortunate and I will not be doing business with you again!"
5/5
2025-03-23
Proud to display
"Quality & engraving was great. I especially liked the weight of the pen."
4/5
2025-03-23
Great Service! Great Pens!
"Easy because I know what I want to order. It was a reorder. Easy either way helpful service rep. Nice.
The pens and designs are wonderful.
I will say the prices are steep. For a pen to cost in bulk $2.79 or $3.79 each is too high. I think they can find a way to give us the same quality for less."
5/5
2025-03-22
Excellent Customer Service
"Rep was very helpful. Assisted in finding the pen we were looking for. Shipping was fast and efficient!"
2/5
2025-03-22
Disappointed
"I was expecting a proof prior to completion. The company name is very small on the pen.
This is the first time I have been disappointed with an Amsterdam product. I never saw an option to request a proof of the printing."
1/5
2025-03-21
Double Billed...
"Amsterdam billed credit card upon completing the order... then billed the card again... I complained and they assured me this would be resolved. a week later, I received a notice of non-payment in postal mail. Now told I need to contact a different company to resolve the double-billing. Not the quality I expected on the accounting side."
1/5
2025-03-21
Poor quality prints
"We made very careful high quality art with logo-matched colors. The first set of glasses were way off. I raised the issue and was promised a proof of the actual next print run. I got a digital proof instead which looked fine (as had the last), but the new set of glasses were even worse than the last. Gray is not blue, and the prints were terribly misregistered. Would not order from these folks again."
5/5
2025-03-21
Fast and accurate
"Great customer service and friendly. Will re-order when necessary."
5/5
2025-03-21
Excellent quality. Great variety. Long lasting pens
"Amsterdam printing has a wide variety of products. This is the third time I've ordered pens and I have received many comments on the quality of the pens and how long the ink lasts. Amsterdam customer service representatives work closelywith you to make sure that the order is correct and that you get exactly what you need. They suggest things that can help you save money. I have recommended them to others and will definitely use them in the future."
TG_Amsterdam from Amsterdam Printing has responded
Posted Mar-21-2025Wow! Thank you so much for sharing your fantastic experience with us! We're thrilled to hear that you love the quality and variety of our pens, and it's wonderful to know that they’ve received so many compliments. It’s great to see our customer service team making a positive impact by helping you get exactly what you need while saving you money! Your recommendations mean the world to us, and we can’t wait to serve you again in the future!
1/5
2025-03-21
Rude people
"Very rude people and dont know how to treat customers"
4/5
Updated on: 2025-03-19
No address on the pens
"I put in the order how we wanted the pens laid out. We have ordered them in the past. All that printed was our name. They have reached out and stated that they will redo our order and correct it. We are hoping it works out this time."
TG_Amsterdam from Amsterdam Printing has responded
Posted Mar-18-2025I'm sorry to hear that your recent order did not meet your expectations. It sounds frustrating to have the layout not printed as you expected. I understand how important it is to have all the details you want on your promotional items. I am so happy we were able to connect and come to a resolution and get you the replacement pens you need. We value your feedback and want to ensure you're satisfied with your experience.
5/5
Updated on: 2025-03-18
Pens
"The company called and asked if I was satisfied. I told them the lettering was too small. She said they are 100% guaranteed. In about 10 days they shipped me a brand new box at no cost!!"
KKTaylorCorp from Amsterdam Printing has responded
Posted Feb-24-2025Thank you for your feedback regarding the pens. We understand that the size of the text can impact your overall satisfaction. Thanks for making us aware of this concern and for working with me to get this corrected. Your input is valuable to us, and we want to ensure you have a positive experience with our products.
1 - 15 of 2338 reviews
About Amsterdam Printing
For nearly 120 years now, Amsterdam Printing has been creating custom business promotions. We create, personalize, and distribute thousands of customizable promotional products to fit every budget. Whether you are looking for a t-shirt for your next event or a pen to hand out at your next conference, or maybe a wall calendar for your best customers, we can help you find the marketing solution to meet your needs within your budget.
Retailer Information
Contact:
8am -6pm EST
1_800_833_6231
cs@amsterdamprinting.com
Amsterdam Printing
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Category Rank
Amsterdam Printing is ranked #41 in business & industrial
Amsterdam Printing is ranked #19 in business services
TG_Amsterdam from Amsterdam Printing has responded
Posted Mar-21-2025