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Stores > AppliancePartsPros.com
  • AppliancePartsP AppliancePartsPros.com Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • ADDRESS
      240 Edwards Street Southeast
      Cleveland, TN US
      37311
    •  
    • BUSINESS HOURS
      7 AM - 12 AM EST 7 DAYS A WEEK
      GENERAL PHONE
      877-477-7278
      FAX
      n/a
    • SUPPORT EMAIL
      appreviews@appliancepartspros.com
      SUPPORT PHONE
      877-477-7278

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer
    • option not available Apple Pay
    • checkmark icon PayPal

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon FedEx Ground
    • checkmark icon FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • option not available International
    • checkmark icon 2-3 Day Delivery
    • option not available Digital Delivery
    • option not available Amazon Prime

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Notified of Public Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.52/10 8.52/10
    Chance of future purchase: Rating 9.38/10 9.38/10
    Shipping & packaging: Rating 8.94/10 8.94/10
    Customer service: Rating 9.29/10 9.29/10
    Return/Replacement policy: Rating 9.44/10 9.44/10
Voice your opinion! Review AppliancePartsPros.com by clicking a star below.
No Avatar

Verified Customer
Rating 10/10
5/5
2017-11-13

Refrig Parts

"I have not got the order yet but easy to order the broken parts i wanted"

Rep reply posted Nov-14-2017

A rep from AppliancePartsPros.com, appliancepartspros1, has responded

“Thank you for using our site and for your feedback. We are glad you liked our services.

Kind Regards,
Robin D
Customer Correspondence Team”


No Avatar

Verified Customer
Rating 10/10
5/5
2017-11-12

Newport News, VA Washer Part

"I used the "Chat with a tech" feature and the DIY video. That gave me the confidence to buy the right part and get a friend's washer working again. Great website! I've marked as a favorite for future use.
"

Rep reply posted Nov-14-2017

A rep from AppliancePartsPros.com, appliancepartspros1, has responded

“Thanks for the nice review. It means a lot. We are happy everything worked out.

Kind Regards,
Robin D
Customer Correspondence Team”


No Avatar

Verified Customer
Rating 10/10
5/5
2017-11-09

Swift, excellent service

"Product arrived promptly. Haven't opened the box yet, but I expect it will be in good order."

Rep reply posted Nov-14-2017

A rep from AppliancePartsPros.com, appliancepartspros1, has responded

“Thank you so much for taking the time to fill out the survey and for giving us feedback. Your comments are most welcome.

Kind Regards,
Robin D
Customer Correspondence Team”


No Avatar

Verified Customer
2017-11-04

""


No Avatar

Verified Customer
Rating 8/10
4/5
2017-10-29

Dryer parts

"Got the part I needed and got it sooner than expected. All in all a good experience"

Rep reply posted Oct-30-2017

A rep from AppliancePartsPros.com, appliancepartspros1, has responded

“Thank you for providing us with feedback. Let us know what we could do next time to earn a 5 star review!

Kind Regards,
Robin D
Customer Correspondence Team”


No Avatar

Verified Customer
Rating 10/10
5/5
2017-10-25

Great seller and fast shipping

"The perfect part for a good price, and delivery within 24 hours. WOW!"

Rep reply posted Oct-25-2017

A rep from AppliancePartsPros.com, appliancepartspros1, has responded

“We appreciate your detailed feedback. Thanks for letting us know. Your review was very nice.

Kind Regards,
Robin D
Customer Correspondence Team”


No Avatar

Verified Customer
Rating 10/10
5/5
2017-10-24

Great company!

"They always have what I need and ship it out super fast!!!!"

Rep reply posted Oct-25-2017

A rep from AppliancePartsPros.com, appliancepartspros1, has responded

“Thank you for taking the time to review our site. We are happy to hear you benefited from our services.

Kind Regards,
Robin D
Customer Correspondence Team”


No Avatar

Verified Customer
Rating 10/10
5/5
2017-10-16

Quick delivery

"Ordered a part for my LG refrigerator over the weekend and by the next weekend we replaced the part and were very happy"

Rep reply posted Oct-16-2017

A rep from AppliancePartsPros.com, appliancepartspros1, has responded

“Thank you for choosing AppliancePartsPros.com. Don't forget to check us out on Facebook.

Kind Regards,
Robin D
Customer Correspondence Team”


No Avatar

Verified Customer
Rating 10/10
5/5
2017-10-14

Repair Well Done

"Maytag dishwasher had broken latch, Googled online and came across AppliancePartsPros, went to their web site, found the part I needed fast and easy. The part was priced reasonably, ordered part, received in 5 days. The website had video of how to replaced parts, replaced part in 10 minutes and all is working well.
I would use this company again and would highly recommend them to friends.
Wife happy now
Mike
"

Rep reply posted Oct-16-2017

A rep from AppliancePartsPros.com, appliancepartspros1, has responded

“Thank you for the endorsement. We are happy to hear that the repair went well.

Kind Regards,
Robin D
Customer Correspondence Team”


No Avatar

Verified Customer
Rating 8/10
4/5
2017-10-14

Pay extra money for faster delivery

"I paid $13 for faster delivery and was scheduled to deliver on the 3rd day but got it on the 4th day."

Rep reply posted Oct-16-2017

A rep from AppliancePartsPros.com, appliancepartspros1, has responded

“Thanks for the feedback. We try to pull your order from the closest warehouse to you with your full order in stock. Although, at times the order can ship from another warehouse, with several warehouses around the U.S. 91% of our standard ground orders are delivered within the first two business days. However, standard flat rate shipping can take up to 2-5 business days to deliver. I apologize for any inconvenience this may have caused. Thank you for allowing AppliancePartsPros.com to serve you!

Kind Regards,
Robin D
Customer Correspondence Team”


No Avatar

Verified Customer
Rating 10/10
5/5
2017-10-09

Dryer Repair

"The pros are wonderful to chat with - They ask pertinent questions and help us save money by doing our own repairs."

Rep reply posted Oct-09-2017

A rep from AppliancePartsPros.com, appliancepartspros1, has responded

“Thank you for taking the time to let us know how we did. Congrats on the repair.

Kind Regards,
Robin D
Customer Correspondence Team”


No Avatar

Verified Customer
Rating 10/10
5/5
2017-10-05

CDM

"I always use AppliancePartsPros for my repairs. The right part fast. Arrived earlier than expected "

Rep reply posted Oct-09-2017

A rep from AppliancePartsPros.com, appliancepartspros1, has responded

“Thank you for letting us know how much you liked our services. We are happy you found us.

Kind Regards,
Robin D
Customer Correspondence Team”


No Avatar

Verified Customer
Rating 10/10
5/5
2017-10-04

Great

"Part was perfect! Got the part very fast. "

Rep reply posted Oct-05-2017

A rep from AppliancePartsPros.com, appliancepartspros1, has responded

“Thank you for sharing your experience. Your feedback is much appreciated.

Kind Regards,
Robin D
Customer Correspondence Team”


No Avatar

Verified Customer
Rating 10/10
5/5
2017-10-02

On the ball

"My replacement parts precise & arrived to time!"

Rep reply posted Oct-03-2017

A rep from AppliancePartsPros.com, appliancepartspros1, has responded

“Thank you for filling out the survey. We'll be there for you next time, too!

Kind Regards,
Robin D
Customer Correspondence Team”


No Avatar

Verified Customer
Rating 10/10
5/5
2017-09-27

Jenn-Air Dishwasher Parts

"We initially ordered the wrong parts (upper rack rollers for newer model). Even though it was our fault, AppliancePartPros.com quickly 1) shipped us the correct parts and 2) reimbursed our entire purchase price with shipping charges for the wrong parts."

Rep reply posted Sep-29-2017

A rep from AppliancePartsPros.com, appliancepartspros1, has responded

“Thank you for completing the feedback form. We appreciate your review.

Kind Regards,
Robin D
Customer Correspondence Team”


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