Elite seals are prestigious banners given to retailers who are loved by their customers. To get one, a retailer has to consistently get high scores over time
"Rented a car from Atlaschoice and was pleased with the service and the condition of the rental car. We will be booking another car in the spring and wouldn't hesitate to book with them again."
"They cancelled my car rental agreement just 4 days before my holiday trip. Have to make a new agreement with the car rental company with much higher rate. Avoid this please."
"be WARNED! The company is now bankrupt, if you've booked and have yet to collect the car, call your CC immediately and make other car arrangements. if you've booked, travelled, collected and returned the car but now being charged double by local companies because Atlas isn't going to be paying them, report the charge to your CC as fraudulent, as you have no fiscal responsibility whether or not the broker paid the supplier, that's not why your credit card was given. Good luck and don't let it affect you too much, they're all a bunch of crooks but you'll get your money back anyhow."
Use Atlaschoice for 3 yrs now - Cannot book cars in Ecuador anymore through Atlaschoice
"I have booked through Atlaschoice in Ecuador for 3 years now with excellent experiences. Unfortunately, Atlaschoice no longer books rentals in Ecuador via the internet or calling UK directly. When I talked to a UK Atlaschoice operator, she mentioned 1st that they were having IT problems and could not do it. Then I asked how I could book over the phone with Atlaschoice and she told me my only option was to book with Ecuador companies directly, not through Atlaschoice anymore. This is really bad way of communicating to customers and of course losing good customers. The one time Atlaschoice sends me a discount code for rental rate reduction, Atlaschoice cannot rent cars to me in Ecuador anymore. BS. To say I am extremely angry at Atlaschoice and there customer service would be a gross under estimation. Worst part is that they are ruining there own very good reputation by this kind of poor and gross negligent communication with it's customers. It says "We dont want your business"!!!!"
"We were able to rent an SUV for half the price of the other options out there. The value was fantastic, the booking was easy, and everything went smoothly."
"I have used Atlaschoice 5 times & everytime the customer service has been so very helpful & everything with the pick-up of the car couldn't have gone better. I highly recommend Atlaschoice & I will continue to use them for my car rentals."
"Just a short trip to the van pickup from the terminal. Lauren, the on-site agent, even took all my relevant info over the phone while I was waiting for the shuttle driver. That sped up the check in process. Just be sure to call when you arrive at the airport."