• ADDRESS
  •  
  • BUSINESS HOURS
    Office time: 9:00am to 6:00pm GMT + 08:00
    GENERAL PHONE
    +852-35903678
    FAX
    n/a
  •  
  • SUPPORT EMAIL
    n/a
    SUPPORT PHONE
    +852-35903678

Payment options

  • checkmark icon Visa / Mastercard
  • checkmark icon American Express
  • checkmark icon Discover
  • option not available Money Order
  • option not available COD
  • option not available Check
  • checkmark icon Wire Transfer
  • option not available Apple Pay
  • option not available PayPal

Shipping options

  • option not available UPS Ground
  • option not available FedEx Ground
  • option not available FedEx Express
  • option not available Priority Next Day
  • option not available Standard Next Day
  • option not available International
  • option not available 2-3 Day Delivery
  • option not available Digital Delivery
  • option not available Amazon Prime

Online Ordering

  • checkmark icon Online Ordering
  • checkmark icon Online Ordering Tracking
  • checkmark icon Secure Order Processing
  • option not available Require User Registration
  • checkmark icon Guaranteed Security

Other

  • checkmark icon International Order
  • option not available Customer Info. Confidential
  • checkmark icon Customer Support
  • option not available RMA Required
  • checkmark icon Review Guard
  • checkmark icon Notified of Public Replies

Review History & Profile

Product & services pricing 9.21/10
Chance of future purchase: 9.36/10
Shipping & packaging: 8.73/10
Customer service: 9.40/10
Return/Replacement policy: 9.27/10
Click a star to Write a Review!
5/5
2018-07-11

Banggood is good

"I bought already a lot of different goods and never had a problem with delivery or quality. The service department is excellent, you get a response within 24h and they have competent service people there. "

Helpful Cool

5/5
2018-07-11

SUPEERR

"Staff di supporto super efficiente risposte immediate sito ottimo consigliatissimo "

Helpful Cool

5/5
2018-07-11

Excellent support

"I have almost 50 orders here and only once did I receive a faulty item which was replaced promptly by the support department. It was delivered within two weeks without additional cost."

Helpful Cool

5/5
2018-07-11

Recommended store

"Good delivery in time and quality,good products, customer services fast response and working well."

Helpful Cool

5/5
2018-07-11

Awesome customer service. Defective item replaced promptly.

"Received a defective item, and added a quick review of the order stating that it was faulty. Banggood customer service got in touch with me in a couple of hours, and requested photo or video confirmation of the item not working as expected, which I think is a reasonable request.

After I uploaded a video showing the item is not working, Banggood customer service got in touch with me promptly again, and said they would send me a replacement unit right away.

Today I received confirmation that the item is already on its way. Total time since my comments stating the item didn't work until a replacement was shipped: around 3 days.

Excellent customer service from Banggood. Would definitely buy from them again.
"

Helpful Cool

1/5
2018-07-11

They buy reviews

"They pay people credits for writing a review. Use at your own risk...

"

Helpful Cool
BangGood Team's Avatar
BangGood Team from Banggood.com has responded
Posted Jul-12-2018

“Dear KeesDeBoer,

Thank you for your contacting.

We don't know why it is causing your misunderstanding. We only sell products and do not buy reviews. Each of our comments is a subjective and true idea of the customer. If we buy reviews, how can you see the bad reviews?

If you have any suggestions, please contact us. We will strive to improve the quality of our services and give our customers a better experience.

If you have any inquiry, please contact us through the link here below: https://www.banggood.com/Contact-Us_hi111

We will work on answering your questions as soon as possible and be ready to help you at any time and look forward to assisting you.

Best regards,

Banggood Team”


5/5
2018-07-11

Banggood is an Excellent shopping App

"They are excellent in service,Application,discount and quality."

Helpful Cool

5/5
2018-07-11

excellent service

"banggood Customer support is very reliable.
Even if there is something wrong with the item you receive,
if you contact customer support,
you will provide quick and accurate support.
I also would like to shop at banggood.
"

Helpful Cool

5/5
2018-07-11

good and fast

"There is a problem, but the customer solved the issue very good and fast. THNX! "

Helpful Cool

5/5
2018-07-11

Just Great

"Great products, if there are still problems or questions, the customer service is immediately on hand with help and advice! I recommend this shop! "

Helpful Cool

5/5
2018-07-11

Great marketplace for RC hobby

"Banggood offers different products for RC hobby for reasonable price. You can assemble a competing racing quadcopter under 200$ which is awesome. Hi-end products are also present in the shop. The best feature is the price you see is the actual price including default shipping cost (the cheapest one). Customer service is good, I can highly recommend this shop. The only drawback I whish they would fix is - sometimes poor description, especially for mechanicall parts."

Helpful Cool

5/5
2018-07-11

Great shop for FPV

"I get all my FPV stuff there, fast shipment, great support, highly recommend!"

Helpful Cool

5/5
2018-07-11

Great Shop

"Great Shop
Promptly attended about the defect of my product brought an acceptable solution.
Highly recommend banggood.
"

Helpful Cool

5/5
2018-07-11

Banggood has an excellent after sales service!

"Ordered MAP sensor was not compatible with my vehicle!
Banggood was so nice to refund me the total value of the ordered goods
"

Helpful Cool

5/5
2018-07-11

Excellent customer support

"I had a problem with my order and I got to keep my original one and got new sets sent again. Highly recommended to deal with."

Helpful Cool

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