We have detected that javascript is currently disabled. To get the fullest experience from our site we suggest enabling javascript. If you have any issues using our site please contact us.

e.g. Such as Newegg | browse by category or see best/worst

Stores > Banggood.com
  • Banggood.com Banggood.com Elite Status
    • ADDRESS
    •  
    • BUSINESS HOURS
      Office time: 9:00am to 6:00pm GMT + 08:00
      GENERAL PHONE
      +852-35903678
      FAX
      n/a
    • SUPPORT EMAIL
      n/a
      SUPPORT PHONE
      +852-35903678

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • checkmark icon Wire Transfer
    • option not available Apple Pay
    • option not available PayPal

    Shipping options

    • option not available UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery
    • option not available Digital Delivery
    • option not available Amazon Prime

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • option not available Customer Info. Confidential
    • checkmark icon Customer Support
    • option not available RMA Required
    • checkmark icon Review Guard
    • checkmark icon Notified of Public Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 9.25/10 9.25/10
    Chance of future purchase: Rating 9.42/10 9.42/10
    Shipping & packaging: Rating 8.70/10 8.70/10
    Customer service: Rating 9.55/10 9.55/10
    Return/Replacement policy: Rating 9.41/10 9.41/10
Voice your opinion! Review Banggood.com by clicking a star below.
Rating 10/10
5/5
2018-01-21

I slowly became a fan

"I use to purchase things off of aliexpress but every seller behaved differently, so some items took 1 week and some took up to 30 days. With banggood, the buying experience is consistent and items are always shipped out promptly, and customer service always helpful."


Rating 10/10
5/5
2018-01-21

Excellent customer support

"Great products, low prices and excellent customer support.
Whenever there is an issue the respond quickly with a solution.

Definitely recommend!
"


Rating 10/10
5/5
2018-01-21

Very good

"Магазин Banggood очень быстро вернул деньги за товар потерявшийся в пути. Смело ставлю 5 из 5. Shop Banggood very quickly returned money for the goods lost in transit. I bravely put 5 out of 5."


Rating 10/10
5/5
2018-01-21

Nice Customer service

"I didn't receive my item and I enquired the CS.
Tehy replied promptly and find a solution.
Thanks
"


Rating 10/10
5/5
2018-01-20

Excellent shop with outstanding support !

"Ordered a couple of times at banggood.com. No matter what kind of support was needed - I always got very fast and polite replies.

Recommended !
"


Cavalo's Avatar

Poland
Rating 10/10
5/5
2018-01-20

Worth recommending

"Banggood team care about their products and customers. Even If there are some problems with product or delivery It's easy to solve them with(very kind) customer service. Shipping might be a bit faster but it's not bad."


Rating 10/10
5/5
2018-01-20

Excelent custom service

"I had a problem with my order, the postman put the order in shipped status when it was not, I contacted to custom service exposing my problem, they kindly suggested me to pick up another product or a refund of my money, asking me that if I would receive the package in the following days, please repay for it.
Before I would do anything else, the following day I receive the package, so I write back to Banggood to say thank you.
"


Rating 10/10
5/5
2018-01-20

Buena atención de BANGGOOD

"Hice tres compras en BANGGOOD, pero después de dos meses de espera sin recibirlas reclamé su cancelación y la devolución del dinero. Han sido muy rápidos y amables. Han decidido hacerme el reembolso total sin ponerme objeciones. Yo hubiera preferido haber recibido los artículos a tiempo, pero ellos han respondido de forma seria y profesional."


Rating 10/10
5/5
2018-01-20

Excellent service

"Sorted out my problems with an order immediately, identified the problem and do friendly and helpful "


Rating 10/10
5/5
2018-01-20

A great alternative to eBay

"I ordered quite a few items from Banggood. So far all items were delivered without any damage and did not take extremely long to get here (considering I live in SA). In the one case where there was a little mishap with the one item it was handled and resolved very quickly. I am thus far very happy with this shop - would recommend it."


Rating 10/10
5/5
2018-01-20

excellent customer service

"the customer service was excellent but sadly the deliveries didn't get to me but they refunded them when i told them so all good "


Rating 10/10
5/5
2018-01-19

Excellent service and professionalism

" had recently purchased a camera and camera case from banggood. However, the camera case was not as described. Naturally I was a little disappointed with the product. As I raised my concern to the customer care I got a prompt reply within a day and refund was processed in another 24 hours. Customer service is what makes banggood great."


Rating 10/10
5/5
2018-01-19

Great

"Got to love the support and the prices all good "


Rating 10/10
5/5
2018-01-19

Great Customer Service!

"I have had many orders with Banggood and have only had two orders not arrive. Customer service refunded my money right away. They do a good job!"


Rating 10/10
5/5
2018-01-19

Banggood is great.

"Banggood sent the item again, which was lost, probably on delivery. He sent in addition the track number. Quick talk with the customer."


Learn about Our Reviews

Share Banggood.com's store rating

Banggood.com is a Merchant Member! Learn more

Banggood.com is a merchant member
Banggood.com participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 3,486 merchant members.