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Best Tickets
Elite seals are prestigious banners given to retailers who are loved by their customers. To get one, a retailer has to consistently get high scores over time
-- / 5 (0 reviews) average score over the past
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This merchant has not had any reviews over the last Six Months
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5/5
2017-05-22
NKOTB tickets
"Yesterday I purchased tickets from Jerry Escamilla at Best Tickets. It was an easy & quick purchase & we received and awesome deal. Thanks for getting us floor tickets at an awesome price. Defiantly a returning customer and recommending Jerry & Best Tickets to my friends & family! Thanks Jerry!"

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5/5
2015-11-05
"This was an excellent ticket buying experience. The price was reasonable. I could possibly have found tickets for less but based on previous reviews I felt that I could trust Best Tickets to deliver valid tickets and do it on time. When I had questions I spoke directly to a customer service representative. My email was answered promptly and they followed up with a phone call. Tickets arrived a week in advance of the event just as promised. I liked the shipping options I was offered on check out. I highly recommend this re-seller for event ticket purchases."
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5/5
2015-10-13
"Great experience with Best Tickets. I have bought from other services in the past and Best Tickets surpasses them all. I like the fact that the price quoted included everything but the shipping and I felt that the shipping costs were reasonable compared to other services. I got a confirmation e-mail very quickly after ordering the tickets. I got the tickets the next day. With the tickets was another receipt marked paid in red. I will for sure be ordering from Best Tickets in the future."
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5/5
2015-10-05
"Very good service and always have what im looking for."
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5/5
2015-10-03
"This was quick and easy process. I'll definitely be ordering again."
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5/5
2015-10-03
"Buying from Best Tickets was THE BEST WAY TO GO when I was looking for last minute tickets to an event for the following week. I shopped around on MULTIPLE different sites and Best Tickets saved me over $100 for 2 tickets to my event!! They were EXTREMELY REASONABLY PRICED compared to the other sites, no hidden service fees , quick delivery.... I would recommend this website to anyone!!"
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5/5
2015-09-30
"First time to use them and will do so in the future."
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5/5
2015-09-30
"I have always have a good experience when I use Best Tickets!"
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5/5
2015-09-30
"I just wanted to take some time to thank all the hard work that best tickets did in order to get 22 people from san antonio to dallas safely to see the cowboys play. There work is always at a level that makes all the individuals happy that we purchased tickets form Mr. Jerome and his crew. From start to finish a shining star for your organization is RUBEN. He was always very professional and made each of us feel like special guests. Ruben made sure that everyone knew that Best Tickets does things at a five star level. When he was confronted with situations he took charged and found a solution right away. He also talked about how the business can get other concert and sporting events always looking for a sale to better your bottom line. It was a pleasure, like always, doing business with Best Tickets. And a special thank you to Ruben for making us feel comfortable and making Best Tickets look so good. Dustin Martinez Owner HHI Inc and MTZ Inc"

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2/5
2015-09-26
"First of all I want to say Best Tickets is my first choice in purchasing premium tickets. Very smooth operation. However this time, not so much. Normally I will pick up my Longhorn tickets at the beer garden. I drive into Austin from the south (Corpus Christi) and don't want to mess with traffic driving north of the stadium only to drive back through it. This time, however, I had some errands to run in the north Austin so I elected to pick up my tickets at the office on Research Road (confirmed by email). About an hour out from Austin I received a call saying my tickets were ready for pickup at the beer garden. When I explained I had selected to pick them up at the office, numerous calls were made to see if the tickets could be returned back to the office. After about 30 minutes I was told the tickets could be taken back to the office, but my concern now was what if the driver got stuck in traffic and we had to wait for him. Rather than take a chance I decided to pickup the tickets at the beer garden and forgo my errands before the game. Although the mixup in pickup location was an inconvenience for me, the Best Ticket staff did everything to resolve the situation and was very apologetic. Great customer service! And some times stuff happens."
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5/5
2015-09-22
"Good customer service. Quick delivery"
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5/5
2015-09-20
"Best Tickets has NEVER failed to answer my questions and to make sure I got the tickets I wanted. I am an out of town customer and they ALWAYS make sure my order is smooth and that I get to attend all the SPURS games I choose! #GoSpursGo!"
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5/5
2015-09-19
"I was very happy, but for advertising "no extra fees" and then adding $5 to email tickets was disappointing."
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5/5
2015-09-17
"Very good service, received tickets on date specified."
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5/5
2015-09-17
"Tickets shipped quickly and they were cheaper than other sites!!!"
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About Best Tickets

Buy and sell sports tickets, concert tickets and theater tickets at best tickets. we never apply service charges, and we always find you the perfect seats

Retailer Information

Contact:
M-F 9am-8pm CST; Saturday 9am-5pm; Sunday: Closed
800-776-9488
support@besttickets.com

Best Tickets

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Best Tickets is ranked #31 in arts & entertainment

Best Tickets is ranked #8 in events & listings