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/ 5 (0 reviews) average score over the past This merchant has not had any reviews over the last Six Months
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5/5
2010-11-25
"I found BigJMart.com and ordered from them. They shipped my item just a few days after ordering. I am real happy with them and will always go back to shop with them. Customer service phone is easy to use and email support always got back to me within 5 hours. Great."
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1/5
2010-02-25
"This company does bad business and does not appreciate their customers. I purchased one of their products on Google Shopping which indicated Free Shipping (which was the main reason I chose them over the other competitors). When I completed the checkout I was not able to select free shipping. I completed the purchase (with shipping charges) and emailed the company to advise the free shipping was not applied. I'm talking about $10. After 2 follow-ups they finally replied with this, "After reviewing your order and the processing time, we have come to determine that the "Free Shipping" sale as seen on google ended before you purchased. When you ordered, it still reflected a "Free Shipping" banner, only because google had not updated or refreshed the system yet." Does this sound like my problem or their problem with Google Shopping? Aparantly I'm not worth $10 to them and they do not need my return business. I responded to their email and gave them time to respond and do the right thing. They did not reply so I'm reporting them to the Better Business Bureau. DO NOT DO BUSINESS WITH THIS COMPANY. I'm blasting this message as many places as I can (twitter, facebook, etc.)"
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5/5
2010-02-14
"Great purchase. Great price on my laptop adapter and look forward to doing business with Big J Mart again. Customer service is fast and easy to deal with. Products are new in box and prices are great. Thanks Big J Mart."
Detailed Ratings
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
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