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Brilliance
Brilliance Elite Status
Elite seals are prestigious banners given to retailers who are loved by their customers. To get one, a retailer has to consistently get high scores over time
4.82 / 5 (28 reviews) average score over the past
5
92.9 %
4
3.6 %
3
0.0 %
2
0.0 %
1
3.6 %
Positive: 27
Neutral: 0
Negative: 1
This merchant had 96.43% positive reviews over the last Six Months
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Verified

5/5
2025-01-02
Beautiful stone
"I lost my diamond from my engagement ring and was heartbroken. I shopped around for a replacement and Brilliance was definitely the best option. The stone is absolutely gorgeous. Thank you!!"

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Verified

5/5
Updated on: 2024-12-04
Happy with my purchase
"The experience was easy and very well communicated. The ring was as described and loved by the recipient."

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Verified

5/5
2024-11-12
She said YES!!!
"Brilliance sent me the perfect ring. It was exactly as I had ordered it. The sparkle is spectacular, and the led lit box made the presentation even more exciting. She absolutely loved it!"

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5/5
2024-11-08
Great
"My experience was pleasant. Online customer service was exceptional and saved more money. I was given helpful information and suggestions for matching bands were provided. The rings are extremely beautiful! I was super excited when I received my engagement ring from my love! Brillance does not disappoint! They made sure we received our rings by the specified date. Choose Brillance!"

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Verified

5/5
2024-11-05
Engagement Ring
"Amazing experience all around, was quick and easy!"

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Verified

5/5
2024-11-01
Wedding Ring
"We were looking for an upgraded wedding ring as we have been married for 10 years and I wanted a different style. Brilliance offered the style I was looking for, at a wonderful price. Delivery was smooth and on time, absolutely no complaints!"

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Verified

4/5
2024-10-29
Beautiful
"I was reluctant at first, thinking I was going to get a beautiful diamond ring online for a great price and quality, I really thought I'd have to go to one of those big jewelry stores, but no,I got what I ordered for my girlfriend, great price, no hassle, guarantee ,no high pressure salesperson, GREAT DEAL! WIN,WIN! I would DEFINITELY recommend Brilliance, and will be a repeat customer!!!! Thanks Brilliance!"

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5/5
2024-10-23
Great experience!
"Quick turn around time and the ring is absolutely beautiful. Great customer service as well. Definitely recommend!"
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brilliancecom from Brilliance has responded
Posted Oct-29-2024

We truly appreciate your feedback, Alexis. We are always happy to serve you!


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Verified

5/5
2024-10-23
First lab diamond; won’t be my last
"For my 10th anniversary I wanted an upgrade but knew I could never afford a “dream ring” if it was a mined diamond. I took a chance on Brillance because I liked their setting designs best. I chose a 2.41ct round lab diamond. $850ish vs $20k for mined. I emailed several times and always got a friendly response. The quality of the finished ring is top tier. It is solid quality gold and stones. 100% I tell everyone about Brilliance"

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brilliancecom from Brilliance has responded
Posted Oct-29-2024

Hi Ann! We are so delighted to hear that you had an amazing experience with us. Happy 10th Anniversary! Wishing you both a lifetime of happiness together. Thank you for choosing us!


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Verified

5/5
2024-10-17
The Sparkle
"For our 10th Anniversary, I decided to surprise my wife with a ring. An upgrade from what I had given her years ago to show her how much I love her and appreciate what a wonderful Mother she is to our children. I also didn't want to put a hole in our savings to do it. Brilliance did a wonderful job, within our budget, the quality of the ring, the size and durability of it all was perfect. She wears it on special occasions, and she DEFINITELY LOVED it when she first saw it. We had great communication with the Brilliance team, and the ring came in a timely manner, the kept us posted on where the ring was in the making process. Overall, we would definitely order from Brilliance again in the future."

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brilliancecom from Brilliance has responded
Posted Oct-29-2024

Hi James! We are so delighted to hear that you and your wife had an amazing experience with us. Happy 10th Anniversary! Wishing you both a lifetime of happiness together!


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Verified

5/5
2024-10-11
The customer service is awesome!
"I purchased a loose stone and when it arrived it was brilliant. The description was spot on and certainly did not disappoint."

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brilliancecom from Brilliance has responded
Posted Oct-29-2024

Thank you so much for sharing your positive experience with Brilliance. Looking forward to serve you again!


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Verified

5/5
2024-10-11
Better than expected
"I received a 2.2 carat engagement ring today (manufactured diamond) and it was absolutely astoundingly beautiful. So much better that I was expecting (and I have high expectations). Such a gorgeous diamond. I will undoubtedly make Brilliance my go to jewler in the future for all my needs. I cannot recommend highly enough. I would have paid so much more through any competitor and not received any higher quality. THANK YOU BRILLIANCE"

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brilliancecom from Brilliance has responded
Posted Oct-29-2024

Hi David! We're so thrilled to hear that you found the perfect diamond with us! Thank you for your kind words and recommendation.


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Verified

5/5
2024-10-11
Great service and the best prices in lab diamonds.
"The whole process was very easy. The team was very helpful and the prices for their diamonds were the best by far."

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Verified

1/5
2024-10-10
Poor CS
"Definitely a really poor experience. Immediately offered to "rush ship" for $200 which was declined. Then CS reached out and asked when we wanted it. Upon giving a date they said they would rush the order. Of course, rushing meant nothing more than shipping nearly a month later. There are dozens of other companies...avoid this one."

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Verified

5/5
Updated on: 2024-09-28
Flawless
"The diamond was flawless and at the best price I could find. The packaging was professional quality and the diamond case was just as good."

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1 - 15 of 2817 reviews

About Brilliance

Discover a better way to buy diamonds, design a unique engagement ring or select the perfect wedding ring. Save up to 70% on your ring and get expert diamond advice, free shipping, easy returns and a lifetime warranty.

Retailer Information

Contact:
866-737-0754
feedback@brilliance.com

Brilliance

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Brilliance is ranked #72 in shopping

Brilliance is ranked #45 in apparel