Elite seals are prestigious banners given to retailers who are loved by their customers. To get one, a retailer has to consistently get high scores over time
"I lost my diamond from my engagement ring and was heartbroken. I shopped around for a replacement and Brilliance was definitely the best option. The stone is absolutely gorgeous. Thank you!!"
"Brilliance sent me the perfect ring. It was exactly as I had ordered it. The sparkle is spectacular, and the led lit box made the presentation even more exciting. She absolutely loved it!"
"My experience was pleasant. Online customer service was exceptional and saved more money. I was given helpful information and suggestions for matching bands were provided. The rings are extremely beautiful! I was super excited when I received my engagement ring from my love! Brillance does not disappoint! They made sure we received our rings by the specified date. Choose Brillance!"
"We were looking for an upgraded wedding ring as we have been married for 10 years and I wanted a different style. Brilliance offered the style I was looking for, at a wonderful price. Delivery was smooth and on time, absolutely no complaints!"
"I was reluctant at first, thinking I was going to get a beautiful diamond ring online for a great price and quality, I really thought I'd have to go to one of those big jewelry stores, but no,I got what I ordered for my girlfriend, great price, no hassle, guarantee ,no high pressure salesperson, GREAT DEAL! WIN,WIN! I would DEFINITELY recommend Brilliance, and will be a repeat customer!!!! Thanks Brilliance!"
"For my 10th anniversary I wanted an upgrade but knew I could never afford a “dream ring” if it was a mined diamond. I took a chance on Brillance because I liked their setting designs best. I chose a 2.41ct round lab diamond. $850ish vs $20k for mined.
I emailed several times and always got a friendly response. The quality of the finished ring is top tier. It is solid quality gold and stones. 100% I tell everyone about Brilliance"
Hi Ann! We are so delighted to hear that you had an amazing experience with us. Happy 10th Anniversary! Wishing you both a lifetime of happiness together. Thank you for choosing us!
"For our 10th Anniversary, I decided to surprise my wife with a ring. An upgrade from what I had given her years ago to show her how much I love her and appreciate what a wonderful Mother she is to our children. I also didn't want to put a hole in our savings to do it. Brilliance did a wonderful job, within our budget, the quality of the ring, the size and durability of it all was perfect. She wears it on special occasions, and she DEFINITELY LOVED it when she first saw it. We had great communication with the Brilliance team, and the ring came in a timely manner, the kept us posted on where the ring was in the making process. Overall, we would definitely order from Brilliance again in the future."
Hi James! We are so delighted to hear that you and your wife had an amazing experience with us. Happy 10th Anniversary! Wishing you both a lifetime of happiness together!
"I received a 2.2 carat engagement ring today (manufactured diamond) and it was absolutely astoundingly beautiful. So much better that I was expecting (and I have high expectations). Such a gorgeous diamond. I will undoubtedly make Brilliance my go to jewler in the future for all my needs. I cannot recommend highly enough. I would have paid so much more through any competitor and not received any higher quality. THANK YOU BRILLIANCE"
"Definitely a really poor experience. Immediately offered to "rush ship" for $200 which was declined. Then CS reached out and asked when we wanted it. Upon giving a date they said they would rush the order. Of course, rushing meant nothing more than shipping nearly a month later. There are dozens of other companies...avoid this one."
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brilliancecom from Brilliance has responded
Posted Oct-29-2024