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4 / 5 (2 reviews) average score over the past This merchant had 50% positive reviews over the last Six Months
Six Months
Positive: 1
Neutral: 1
Negative: 0
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3/5
2025-01-12
T5 LED bulb diameter.
"Attempting to replace a T5 fluorescent with a comparable T5 LED. The proper diameter of a T5 bulb is 5/8 inch. The LED bulb(s) are well over 3/4 inch. They won't fit my fixture as it is."
5/5
2024-09-19
Spot on advice and solution for a decades old Bolex projector.
"Great interaction and advice from their team to solve the bulb need for an antique projector."
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5/5
2024-09-10
Great service - fast shipping, great price
"We needed a replacement bulb for our projector and BulbAmerica had it in stock and at a great price. Ordered it on a Saturday of a holiday weekend, and it arrived the following Wednesday.
Note: I have since replied to 2 previous surveys. This is the 3rd and LAST time I will respond."
5/5
2024-09-04
Great experience as always
"Product was easy to find on the site, was in stock and arrived quickly."
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1/5
2024-05-27
Easily the worst purchase I've made in years
"I ordered 32 very small, two-prong LED bulbs from BulbAmerica recently. I ordered double the number I would need so that in the future I could easily replace them. I paid over $150 for these bulbs; it was more than I would have liked, but their shipping was high for a smaller order, so I didn't want to do multiple orders. I figured since they were LED, they would last forever.
Boy was I wrong. Three to four weeks in, more than half of the Chinese-made bulbs had failed: switching on and off or simply going out. Six weeks in and I've exhausted all the replacements. Half the lights are empty sockets now (since I've removed them), and several of the remaining ones barely produce any light.
I previously had incandescent bulbs for these lights instead, although I prefer LED. There were no issues with those, and they lasted a surprisingly long time.
I thought BulbAmerica would do some measure of quality control for the brands they stock, but they clearly don't. I suspect in reality they're actually just a drop shipping company.
No surprise, BulbAmerica refused to stand by their product. They said that since the product arrived at my home and it was outside their warranty period, they had no responsibility for the outcome. What they don't tell you is that their bulbs might fail right around the time their warranty ends.
As a side note, the reason I ordered 32 is because they wanted nearly $20 to ship a box of 16 very small bulbs. This box easily fits in your palm and would actually cost about $5 to ship.
Don't buy from them."
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5/5
Updated on: 2024-04-28
Great service for specific bulb needs
"We needed Very specific LED replacement bulbs for large “tree” lights Along the side of our school theater. BulbAmerica’s Website let us quickly and easily find the exact bulbs we needed and they arrived within a week. Super helpful."
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5/5
2024-04-11
Easy to use website and quick service!
"I needed a new bulb for my oven and BulbAmerica popped up with my search. The bulb usage noted many ovens and said "any many more ovens". While my oven was not on the list, I decided to buy the bulbs. The price was great - at less than a quarter the cost of the LG bulb. The bulbs arrived quickly and worked just as I needed!"
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5/5
2024-04-09
No Hastle Replacement of Bulbs That Were Received Broken
"I ordered three Sylvania 40w U-Shaped FB40 T12 4100k Cool White G13 Fluorescent Tubes. When I opened the package, I discovered that two of the three bulbs were broken. I notified BulbAmerica and after I provided pictures of the packaging and broken bulbs, they immediately shipped two replacements. that arrived within less than a week. I accept that accidents happen and applaud BulbAmerica for their rapid corrective action for this issue."
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1/5
2024-04-03
Product arrived damage. Still waiting for promised refund
"Product arrived damage. Still waiting for promised refund"
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3/5
2024-02-07
Not overjoyed about the choice of shipping
"I would buy more from, and recommend Bulb America if they would offer a shipping choice of the US Postal Service for orders to Canada. DHL charges way too much for their customs clearance service. I would much rather do it myself. I will not be ordering again. It's shame as your product choice is phenomenal."
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3/5
2024-02-06
1st bulb didn’t light 100%
"Was excited! Fast service, wasn’t broken when I got them, so I thought. 1st bulb out of the box, 1/2 lit!!!"
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3/5
2024-02-06
asking for a review
"I haven't received my bulbs and you are asking for a review?"
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5/5
2024-02-06
Exactly what we needed
"We got exactly what we ordered. It was packaged well. Thank you!"
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1/5
2024-02-06
Sold me a product that was discontinued and took 10 days to tell me that.
"Sold me a product that was discontinued and took 10 days to tell me that."
1 - 15 of 3269 reviews
BulbAmerica from BulbAmerica has responded
Posted Feb-06-2024Upon reviewing our records, we noticed that your order for bulbs has not been processed because the selected payment method was wire transfer. Unfortunately, we have not received payment for this order.
If you still wish to proceed with your purchase, please ensure that the payment is made via wire transfer as originally selected during the checkout process. Once we receive confirmation of payment, we will promptly process your order and provide you with the necessary updates.
We appreciate your understanding and cooperation in resolving this matter. If you have any further questions or concerns, please don't hesitate to contact us.
Best regards,