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4.52 / 5 (23 reviews) average score over the past This merchant had 82.61% positive reviews over the last Six Months 
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Six Months
Positive: 19
Neutral: 3
Negative: 1
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5/5
2025-03-20
easy service
"easy to order i also like the selection of products"
5/5
2025-03-14
So easy
"Todd listened carefully to what I have for my old computer and what I needed for the new one. He helped me choose the components. The new one should fly through my photo editing. Can’t wait!"
5/5
2025-03-03
Great quality at an affordable price
"Quote process was quick and checkout was straight foward"
5/5
2025-02-26
Great Price
"I'm impressed on the quality of the various computers for the price. I'm looking forward to my order."
5/5
2025-02-22
Boney, bare bones goodnes
"I have found an excellent price by comparison."
5/5
2025-02-13
Purchased computer from CPU Solutions.
"I recieved the computer promptly in excellent condition with all necessary equipment. The price was very good and all componets were exactly as advertised. A great place to purchase your next computer."
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5/5
2025-01-22
Friendly and Helpful
"My interaction with their representative was handled in a quick and friendly manner. Their site was easy to navigate and understand."
5/5
2025-01-14
Great PC, great price, great experience
"Got a PC from them, it's built really well and runs fantastic. I didn't previously appreciate how great it is to a have a PC without all the bloatware that comes from the major manufacturers!"
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5/5
Updated on: 2025-01-12
Always a quick Response
"I can always depend on a thoughtful response to my problems."
5/5
2025-01-10
Great Computer
"This is the second computer that I have purchased from CPU Solutions. Both interactions were great. Hope this computer is as good as the last one."
5/5
2024-12-23
Best Features
"I was looking for a video editing computer that offered many features and the newest versions."
5/5
Updated on: 2024-12-20
Love the build!
"Just got my new rig and wow, I am amazed at the quality for the price. I will be coming back when it's time for the next big workstation upgrade. (Although with this equipment, I might even try a bit of gaming...) The ONLY thing that made me nervous was not getting an email alert that the unit shipped, but it was SO AMAZING when the package arrived."
3/5
2024-12-14
Gotta Be Quick
"I worked on ordering for over a week. Researching components, making selections, etc. Got a system together, saved it. It crashed when I tried to add it to the cart the next day. Tried again, same thing. Tried a 3rd time, the video card I wanted was out of stock. Just made my 4th try. I had everything I wanted memorized and I was able to find a game PC that offered all the options I wanted. I got it ordered. Hopefully build and delivery will go smoothly. Bummed I didnt get the $200 savings for the Black Friday Special I started with on my first attempt"
5/5
Updated on: 2024-12-08
CPU = Wish list fullfillment!! Literally everything I wanted.
"I have been looking for a computer that fits my particular needs, looked everywhere for something already done, and it does not exist, so I began talking to custom PC builders, only 1 out of 3 got back to me, and could not build what I wanted. Then while browsing Google to read about the Intel i9-14900K, I saw a listing for a computer that was REAL close to what I wanted, I went to the site "CPU SOLUTIONS", and found I could literally check the box and alter the machine they listed to include EVERY THING I NEEDED in a custom config for a very reasonable price. So I am now a customer, I hope they deliver, because so far they get the GOLDEN COWBELL AWARD for smooth transactions without a doubt!!!"
1/5
2024-12-03
These guys are not competent, and have an awful return policy
"These guys are responsive, but I can't say a nice thing other than that. I had a big headache with these guys because their return policy is really well written by a lawyer to protect their business, but leave the customer 100% responsible for things like shipping and restocking fees. You should read it and ask yourself if it addresses anything about situations where they screw up (hint: it doesn't). If these guys were highly competent and did a good job, this may not be an issue, but if you have any problems, your blood pressure will shoot up. Read their return policy, and run away."
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1 - 15 of 585 reviews
About CPU Solutions
SINCE 1997, we have specialized in custom-built computers for businesses, enthusiast and home users. We offer a wide selection of custom configuration options for work or gaming PCs, components, gaming CPUs, as well as pre-designed systems. If you require customization beyond what is available on our site, we will be happy to send you an individualized custom quote that meets your needs. Please feel free to contact us via phone at 800-474-4278, via email or chat during business hours for more info on custom computers.
Retailer Information
Address:
2109 Eagle DR Middleton, WI 53562
Contact:
9AM-5PM Mon-Fri
800-474-4278
support@cpusolutions.com
CPU Solutions
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Category Rank
CPU Solutions is ranked #182 in computers & electronics
CPU Solutions is ranked #42 in computer hardware
CPU1 from CPU Solutions has responded
Posted Dec-06-2024Thank you for contacting us about your recent complaint.
To help me investigate this issue further, could you please provide me with the correct order number? The one you provided doesn't seem to match our records.
As a reminder, our DOA (Dead on Arrival) policy allows for a full refund or replacement within the first 30 days of purchase if the item is defective. We will provide a prepaid return tag for eligible items.
Please provide the correct order number so I can assist you further.
Sincerely,
Carson Fulton
CPU Solutions