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Carhartt
Elite seals are prestigious banners given to retailers who are loved by their customers. To get one, a retailer has to consistently get high scores over time
1 / 5 (1 reviews) average score over the past
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1
100.0 %
Positive: 0
Neutral: 0
Negative: 1
This merchant had 0% positive reviews over the last Six Months
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1/5
2025-02-26
THIEVES!!! BUYER BE AWARE
"Made a purchase I never received. They would not refund me and said I would have to wait 10 days more after already waiting 15 days for the missing package. Customer service RUDE. No refund no replacement. A month later still waiting for a refund. Call and get nasty Customer service saying refund can't go through and there's not much they can do. Spent hours trying to resolve this and never resolved"

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1/5
2023-11-29
Gone to the dogs
"This company was the place to go to get your outdoor winter work wear. Now they cater to the yuppie that wants to look like construction worker to just run the 50 feet from their car to office. Gone is the durability that made them. Just got a new coat and you cant get the sipper to go up or down with out feeling like your going to tear the coat apart. Go back to what made you."

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5/5
2023-03-12
Excellent Customer Service
"I purchased a product that was missing an item (my fault when I bought it). They replaced the product after showing picture and receipt within a week. I will be a return customer with Carhartt!"

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1/5
2023-01-02
Received defective shirt as Christmas present.
"I received a shirt as a Christmas gift that had an unfinished seam leaving an 8" hole down the left side. I contacted Carhartt Customer Service 4 times with pictures and descriptions and size, color etc. Each time I received a request for more information. Other than physically taking the item back to Carhartt I don't know what to do. I will never endorse nor buy another product from this Company."

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1/5
2022-12-24
Worse buying experience ever
"Package from 11/28/22 was "lost by UPS", since then I don't have an order or refund, customer service comes up with all kinds of BS excuses every time I call, bever ever will trust them with even a penny of my money"

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1/5
Updated on: 2022-12-01
Carhartt not an American company
"Carhartt requires all employees to be vaccinated! It is part of the application process."

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1/5
Updated on: 2022-08-25
Crahartt a communist company
"Carhartt is making people choose between jab or job F"
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5/5
2022-04-09
excellent customer service
"I purchased a gift card as a Christmas present. When the recipient attempted to use the card he was told there was a $0. balance. I called the Dedham, MA store and had the good fortune to speak to Kevin, a store supervisor, who researched the problem and called me back with a resolution. Kevin was professional, knowledgeable and extremely efficient . Needless to say I was pleasantly shocked to receive such exceptional customer service. Kevin certainly is an asset to Carhartt. He helps make the company shine and the go to place for gifts."

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1/5
2022-02-11
Carhartt Boots
"I bought a pair of Carhartt boots recently thinking they would be great simply because of the name. Boy was I wrong. They were really stiff when I tried them on, but I thought they just needed to be broke in. I have worn them about 6 hours at a time for a couple of months now and they still feel like a pair of wooden boots. I have worn work boots all my life and these are the most uncomfortable pair I have ever owned. Oh, they were about 165.00. When I called Carhartt I was told "Sorry, we don't warranty comfort""

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1/5
2022-02-05
Did not ship my full order….
"I ordered 2x bright yellow long sleeve work shirts and a pair of safety glasses. Confirmed my order at checkout, got a confirmation email, then a day later they canceled my shirts and only sent the glasses. Seems sketchy to ninja remove items after the fact. I would of bought the safety glasses somewhere else if i knew that they would of done this. Contacted them and they said item was out of stock, but it’s still on their site… BS company with shady tactics."

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1/5
Updated on: 2022-02-05
HEY CARHARTT
"FACK YOU! Commie summbiatch. GET SOME!"

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1/5
Updated on: 2022-01-27
No Carhartt until there is no mandate!
"A company built on the backs of hardworking and free Americans, has done a 180! I will no longer purchase or even wear those products anymore until Carhartt gives back freedom to their associates. Remove this inhumane vaccine mandate!!"

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1/5
Updated on: 2022-01-25
CARHARTT! ARE YOU TRULY ONE OF THEM?
"Mark V claims that health and safety are his motivators but anyone with a mind and the ability to think critically knows that this entire drama has been designed to create fear and subservience in the masses and control, power and wealth for the elite. It is paradoxical that Carhartt would be one of the entities taking the lead in this globalist onslaught. Shame on you Carhartt and further more, HOW DARE YOU! I hope your 4000+ employees come together and give it to you good. Maybe they will ask themselves why they continue to pay union dues to the UFCW. In fact, where the hell is the UFCW in all of this. The UFCW loves to flaunt their patriotism and support of their membership when days are sunny....where are they now? REMEMBER "THERE IS NO OTHER HUMAN BEING WHO HAS A HIGHER CLAIM OF AUTHORITY OVER A HUMAN LIFE THAN THE INDIVIDUAL THEMSELF" "AND NO GROUP OF HUMAN BEINGS CAN LEGITMATELY ABBROGATE AN INDIVIDUALS AUTHORITY WHITHOUT THEIR CONSENT, REGARDLESS OF THE SIZE OF THE MAJORITY! CARHARTT EMPLOYEES, MAY YOU ACT BRAVELY, MAY YOU STAND STRONG. REMEMBER SOUTHWEST AIRLINES!!!!!!!"
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5/5
2022-01-25
Great Clothes Great Company
"Thank you Carhartt for continuing to be an Icon. for keeping comunities warm and safe. either in your great quality protective gear or by setting a good example in supporting the vaccines. Lets end the pandemic together and ignore the missguided anti-vaxxers."

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1/5
Updated on: 2022-01-23
Boycotting
"Will never buy again. Forcing medical procedures on your employees does not cut it with your consumers. Carhartt team hold the line, and file a lawsuit."

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1 (800) 833-3118

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Carhartt is ranked #50 in shopping

Carhartt is ranked #32 in apparel

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