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/ 5 (0 reviews) average score over the past This merchant has not had any reviews over the last Six Months
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Customer Reviews | Filter Reviews
2/5
2005-02-17
"I believe you can only REALLY know the quality of a vendor if you have to deal with service or returns. There's a 15% restocking fee, no exceptions (even for unopened packages). If you don't follow all of their policies during returns (and there are many so read carefully), the fee goes up to $75!!! Just FYI--they will not price match. Customer service email reply was cold and curt when asked. Phoning customer service--the man I spoke with was also short with me and bordered on ambivalence. Certainly didn't make me want to shop there ever again. In my book, there are too many vendors out there with good customer service, support, and better prices to even consider shopping with them. I paid $45 more than Amazon.com for the same product. I recommend you shop around--Crutchfield, Amazon, or elsewhere, and avoid dealing with this vendor. Life's too short."
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Ability to determine if a product was in-stock real time
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5/5
2004-08-07
"Everthing went butter smooth. Would buy from again, most definatly."
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Is committed to quality products and services
Is easy to do business with
Is consumer focused
4/5
2004-06-26
"Super price, I got everything as expected and even got fedex shipping which I requested. I did not not get an email response when I asked for the shipping number, otherwise good."
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Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is committed to quality products and services
Is easy to do business with
5/5
2003-12-05
"I found Compuadds to have great quality hardrives and cheaper than other competetors. I ordered the Maxtor 250GB 5400 RPM Firewire 2MB External Drive. I received a confirmation e-mail immediately after ordering their product. No worries on waiting for your product with this company, they have fast delivery! I recommend Compuadds for your ordering needs and would definitely order again from Compuadds."
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall web site
Speed of web site
Web site reliability
Web site being easy to use
1/5
2003-12-03
"I ordered a Samsung TV which at the time of the order was given free shipping. Once I placed the order, I was sent an e-mail saying that they were going to have to charge me an extra $156.00 for shipping. I called to inquire about this and got a guy with a really bad attitude who told me that they handle to many products to take the time to indicate which items you will get charged shipping on. Then he hung up on me. They may have the best price but it may not "qualify" for free shipping even through they will let you actually order the product before they tell you this."
Detailed Ratings
Overall quality of the company
Pricing of products and services
Is easy to do business with
Is trustworthy
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall customer service
Customer service being trustworthy
Customer service being easy to reach
Customer service resolving problems
Customer service making decisions on their own
Overall web site
Speed of web site
Web site being easy to use
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